Fix Central and Open Cases

This morning I tried to download V7R5 PTFs from all the CVEs issued recently.  Two attempts to order the PTFs.  First one Saturday simply did not place the order.  This morning we are getting an error which appears to show the PTFs cannot be selected.  This is somewhat unusual since when IBM allows you to select a PTF in the Fixcentral it is available.  So, anyone else experiencing	this?

Here’s a text version of the error in Fix Central:

Cmn.ServiceProviderError
Failed to transfer COER file via SFTP
Selected Fix ID(s): []
Order State History: [Identify Updates Complete, Download Options, Order Updates Started, Order Updates Failed]
Order Time: Mon Aug 17 14:43:55 GMT 2026
Entry URL: https://prod.fixcentral.cis.ibm.net/support/fixcentral/ibmi/doSelectFixes
HSB Order ID: H67133680
FC Order ID: 641480047
Web ID: [email protected]


--
Jim Oberholtzer
Agile Technology Architects




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