Re: Fix Central and Open Cases

Jim Oberholtzer <midrangel-zbO79nAUJZvJTQUaaPvyeQC/[email protected]>
Newsgroups gmane.comp.hardware.ibm.midrange
Message-ID <[email protected]>
I was able to get two sets of PTFs down with SFTP today.  I think this is sporadic.  Needs to be reported again in the fix central link. 
--
Jim Oberholtzer
Agile Technology Architects




> On Aug 17, 2026, at 2:13 PM, Marco Facchinetti <[email protected]> wrote:
> 
> Not yet fixed:
> 
> Cmn.ServiceProviderError
> Failed to transfer COER file via SFTP
> ------------------------------
> Selected Fix ID(s): []
> Order State History: [Identify Updates Complete, Download Options, Order
> Updates Started, Order Updates Failed]
> Order Time: Mon Aug 17 19:09:35 GMT 2026
> Entry URL:
> https://prod.fixcentral.cis.ibm.net/support/fixcentral/ibmi/selectFixes?function=IBMiFixId&fixids=SJ10056&includeSupersedes=0
> ------------------------------
> HSB Order ID: H67164534
> FC Order ID: 641497884
> Web ID: [email protected]
> --
> Marco Facchinetti
> 
> Mr S.r.l.
> 
> Tel. 035 962885
> Cel. 393 9620498
> 
> Skype: facchinettimarco
> 
> 
> Il giorno lun 17 ago 2026 alle ore 19:38 Jim Oberholtzer <
> [email protected]> ha scritto:
> 
>> It appears that Fix central had some sort of problem, completing the
>> orders, a pure guess is volume since most of us would have been doing the
>> same thing.
>> 
>> IBM support called, and we worked together to order them (support actually
>> ordered them) and it worked.
>> 
>> If there was an issue, it looks like they fixed it or the ordering storm
>> is slowing down.
>> 
>> 
>> --
>> Jim Oberholtzer
>> Agile Technology Architects
>> 
>> 
>> 
>> 
>>> On Aug 17, 2026, at 11:41 AM, Jim Franz <[email protected]> wrote:
>>> 
>>> this doesn't exactly answer your question, but i downloaded the security
>>> group ptf Friday eve, via sndptford
>>> all came down, (the defective on 8/13 was not in the group).
>>> https://public.dhe.ibm.com/services/us/igsc/PSP/SF98248.txt
>>> 
>>> Jim Franz
>>> 
>>> 
>>> On Mon, Aug 17, 2026 at 11:00 AM Jim Oberholtzer <
>>> [email protected]> wrote:
>>> 
>>>> This morning I tried to download V7R5 PTFs from all the CVEs issued
>>>> recently.  Two attempts to order the PTFs.  First one Saturday simply
>> did
>>>> not place the order.  This morning we are getting an error which
>> appears to
>>>> show the PTFs cannot be selected.  This is somewhat unusual since when
>> IBM
>>>> allows you to select a PTF in the Fixcentral it is available.  So,
>> anyone
>>>> else experiencing        this?
>>>> 
>>>> Here’s a text version of the error in Fix Central:
>>>> 
>>>> Cmn.ServiceProviderError
>>>> Failed to transfer COER file via SFTP
>>>> Selected Fix ID(s): []
>>>> Order State History: [Identify Updates Complete, Download Options, Order
>>>> Updates Started, Order Updates Failed]
>>>> Order Time: Mon Aug 17 14:43:55 GMT 2026
>>>> Entry URL:
>>>> 
>> https://prod.fixcentral.cis.ibm.net/support/fixcentral/ibmi/doSelectFixes
>>>> HSB Order ID: H67133680
>>>> FC Order ID: 641480047
>>>> Web ID: [email protected]
>>>> 
>>>> 
>>>> --
>>>> Jim Oberholtzer
>>>> Agile Technology Architects
>>>> 
>>>> 
>>>> 
>>>> 
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