Re: Change Serial Number

If we have keys for 8.x install that first then upgrade to 9.x

On Thu, Jul 2, 2020 at 5:44 PM Richard Paddock <[email protected]> wrote:

> You sometimes can sweet talk NA Support and have them make the change if
> you call and explain the situation, assuming the controller was replaced by
> NetApp Support Services in the first place.
>
> But that said, licenses are not end-user transferable unless the system is
> being acquired during a company acquisition or some preexisting agreement
> with NetApp. NetApp licenses the software to the end-user for use on that
> specific controller. Super lame when it comes to resale, but they are a
> software company trying to monetize their products.
>
> Thank you,
> *Richard Paddock* | Enterprise Account Manager
> Direct: (510) 610-6936 | [email protected]
> <https://mail.berkcom.com/owa/redir.aspx?C=J1SCfufhhbNYTAwbU-GStF0d3FqEHJj210TOe23egthAWz66A-zUCA..&URL=https%3a%2f%2fmail.berkcom.com%2fowa%2fredir.aspx%3fC%3d260857787234466aacc419e5dade347d%26URL%3dmailto%253arp%2540berkcom.com>
>
> *BERK**COM*
> Support: (510) 644-1599 option 2
> ------------------------------
> *From:* Toasters <[email protected]> on behalf of
> netapp_newbie <[email protected]>
> *Sent:* Thursday, July 2, 2020 1:33 PM
> *To:* [email protected] <[email protected]>
> *Subject:* Change Serial Number
>
> Hello,
>
> I bought old netapp but I have no license. I asked the guy who I bought he
> said this controller replaced in past but it should be licenses.
>
> I checked lots of doc , if controller replaced license should be generated
> by netapp but ı guess they forget to the that and now controller has no
> support and eoa.
>
> As a result ı have controller with no license. I have the old license keys
> but it locked with the old controller serial number. Is there anyway to
> change serial number. Because if ı can change serial number with old ones ı
> can use old license key.
>
> Thanks,
>
>
>
> --
> Sent from: http://network-appliance-toasters.10978.n7.nabble.com/
>
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