RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

So I set a new CentOS client up from scratch and installed XCP with no issues.

[cid:[email protected]]

Attached text log of the steps.



From: Toasters <[email protected]<mailto:[email protected]>> On Behalf Of Parisi, Justin
Sent: Wednesday, January 20, 2021 10:32 AM
To: Arora, Manish <[email protected]>; tmac <[email protected]>
Cc: [email protected]; Davis, Kevin <[email protected]>
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.


On that client, is OpenSSL installed?



From: Arora, Manish <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 10:31 AM
To: Parisi, Justin <[email protected]<mailto:[email protected]>>; tmac <[email protected]<mailto:[email protected]>>
Cc: Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Yes, tried repair but it did not go through.

Not tried clean OS install of the client though.

Tried the install on a different client (Red Hat Enterprise Linux Server release 7.9 (Maipo) and got different error but related to central user again:

# Updating database entries
(pg.InternalError) FATAL:  pg_hba.conf rejects connection for host "127.0.0.1", user "central", database "xcp_cmdb", SSL off

(Background on this error at: http://sqlalche.me/e/2j85)
NOTE: Please make sure you are root user. File Analytics installation unsuccessful. Please refer the user guide.

Regards,
Manish


From: Parisi, Justin <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 9:27 AM
To: Arora, Manish <[email protected]<mailto:[email protected]>>; tmac <[email protected]<mailto:[email protected]>>
Cc: Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

Have you tried Option 2 (repair) to change the password?

Have you tried a clean install of the client?

From: Arora, Manish <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 10:23 AM
To: tmac <[email protected]<mailto:[email protected]>>
Cc: Parisi, Justin <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: RE: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Yes, I tried number of passwords. Worked with NetApp account team and they suggested to use “NetApp1!” password which have worked for them. But no luck ☹.

Regards,
Manish

From: tmac <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 9:20 AM
To: Arora, Manish <[email protected]<mailto:[email protected]>>
Cc: Parisi, Justin <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: Re: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

Have you tried a different password? Maybe there is a character in the password making it barf.
Try a simple password with a ! as the single special character.

--tmac

Tim McCarthy, Principal Consultant

Proud Member of the #NetAppATeam<https://twitter.com/NetAppATeam>

I Blog at TMACsRack<https://tmacsrack.wordpress.com/>



On Wed, Jan 20, 2021 at 10:16 AM Arora, Manish <[email protected]<mailto:[email protected]>> wrote:
Please find it attached. Thanks for efforts.

Regards,
Manish

From: tmac <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 9:12 AM
To: Arora, Manish <[email protected]<mailto:[email protected]>>
Cc: Parisi, Justin <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: Re: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

Post ****all*** the output. maybe something is overlooked.

./configure.sh (Option #3 to cleanup, then option #1 to install)
(copy and paste ALL output)


--tmac

Tim McCarthy, Principal Consultant

Proud Member of the #NetAppATeam<https://twitter.com/NetAppATeam>

I Blog at TMACsRack<https://tmacsrack.wordpress.com/>



On Wed, Jan 20, 2021 at 7:52 AM Arora, Manish <[email protected]<mailto:[email protected]>> wrote:
Hi Tim,

I have tried doing that number of times (cleanup, reinstall and configure client system) but end up getting same error.

Regards,
Manish

From: tmac <[email protected]<mailto:[email protected]>>
Sent: Wednesday, January 20, 2021 6:46 AM
To: Arora, Manish <[email protected]<mailto:[email protected]>>
Cc: Parisi, Justin <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: {External} Re: [EXTERNAL] Re: Is XCP still maintained?

Try re-running the "configure.sh" script and uninstall.
Then run again with option 1 and show your output.

--tmac

Tim McCarthy, Principal Consultant

Proud Member of the #NetAppATeam<https://twitter.com/NetAppATeam>

I Blog at TMACsRack<https://tmacsrack.wordpress.com/>



On Wed, Jan 20, 2021 at 1:50 AM Arora, Manish <[email protected]<mailto:[email protected]>> wrote:
Thanks Tim and Justin for getting back.

I am still getting same error while configuring XCP 1.6.2.

Retype same password :
# Updating database entries
(pg.InternalError) FATAL:  password authentication failed for user "central"

(Background on this error at: http://sqlalche.me/e/2j85)
NOTE: Please make sure you are root user. File Analytics installation unsuccessful. Please refer the user guide.

Also tried with disabling of SELinux but no luck. Internal Firewall service is also disabled. Got CentOS patched from 7.8 to 7.9 but same error.

CentOS Linux release 7.9.2009 (Core)

Our Unix team is not supporting 8.0 version yet, so cant upgrade to that version. Could someone share rpm -qa output from the 7.9 machine where XCP 1.6.2 is working so that I can get that compared?

Regards,
Manish


From: Parisi, Justin <[email protected]<mailto:[email protected]>>
Sent: Thursday, January 14, 2021 10:05 AM
To: tmac <[email protected]<mailto:[email protected]>>
Cc: Arora, Manish <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: {External} RE: [EXTERNAL] Re: Is XCP still maintained?

Yea what the IMT piece means is that is the RHEL version that has been tested and qualified.

And it means that support will point to that as the issue rather than troubleshooting the problem (honestly, rightfully so… we didn’t test/qualify RHEL 7)/

From: tmac <[email protected]<mailto:[email protected]>>
Sent: Thursday, January 14, 2021 11:02 AM
To: Parisi, Justin <[email protected]<mailto:[email protected]>>
Cc: Arora, Manish <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: Re: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

For what it is worth: NetApp's IMT shows that 1.6.2 is supported with RHEL8.0
I just tried CENTOS 7.9 with XCP 1.6.2 (no problem):

[tmac@centos7 linux]$ sudo ./xcp activate
XCP 1.6.2; (c) 2021 NetApp, Inc.; Licensed to Tim McCarthy [None] until Thu Mar  4 15:45:00 2021

XCP already activated

[tmac@centos7 linux]$ sudo ./xcp help
USAGE:
   xcp [[help] [command]| -version]

   optional arguments:
    help                Show XCP help message and exit
    -version            Show XCP version number and exit

   To see help text, you can run:
   xcp help             Display this content
   xcp help info        Step by step usage of all commands
   xcp help <command>   Individual command help

   command:
    activate            Activate an XCP license on the current host
    license             Show XCP license information
    show                Request information from host about NFS exports
    scan                Read all the files from export path
    copy                Recursively copy everything from source to target
    resume              Resume copy operation from the point it was halted
    sync                Synchronize increment changes on source to target after copy
    verify              Verify that the target is the same as the source
    delete              Delete data on the NFS exported volume
[tmac@centos7 linux]$ cat /etc/redhat-release
CentOS Linux release 7.9.2009 (Core)

--tmac

Tim McCarthy, Principal Consultant

Proud Member of the #NetAppATeam<https://twitter.com/NetAppATeam>

I Blog at TMACsRack<https://tmacsrack.wordpress.com/>



On Thu, Jan 14, 2021 at 9:42 AM Parisi, Justin <[email protected]<mailto:[email protected]>> wrote:
RHEL 7 works fine with it. I have that running in my environment. (well, CentOS at least)

# xcp
XCP 1.6.1; (c) 2021 NetApp, Inc.; Licensed to Justin Parisi [NetApp Inc] until Mon Mar 22 09:22:27 2021

# cat /etc/redhat-release
CentOS Linux release 7.5.1804 (Core)

The issue is likely related to this:

https://mysupport.netapp.com/site/article?lang=en&type=solution&page=%2FAdvice_and_Troubleshooting%2FData_Storage_Software%2FNetApp_XCP%2FXCP_-_Cannot_Access_Management_GUI_after_installation

Try the steps in that above and see if it lets you reset the password. Also, make sure things like SELinux and the firewall are disabled:

# sestatus
SELinux status:                 disabled

# service firewalld status
Redirecting to /bin/systemctl status firewalld.service
● firewalld.service - firewalld - dynamic firewall daemon
   Loaded: loaded (/usr/lib/systemd/system/firewalld.service; disabled; vendor preset: enabled)
   Active: inactive (dead)
     Docs: man:firewalld(1)

The reason they’re pushing you towards RHEL8 is this:

https://mysupport.netapp.com/site/article?lang=en&type=solution&page=%2FAdvice_and_Troubleshooting%2FData_Storage_Software%2FNetApp_XCP%2FInstalling_XCP_File_Analytics_1.6.x_fails_on_RHEL7

From: Arora, Manish <[email protected]<mailto:[email protected]>>
Sent: Thursday, January 14, 2021 2:18 AM
To: Parisi, Justin <[email protected]<mailto:[email protected]>>; Davis, Kevin <[email protected]<mailto:[email protected]>>; Tim McCarthy <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: RE: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

I was recently trying to install XCP 1.6.1 and 1.6.2 on CentOS 7.8 but keep getting error related to “central” user password mismatch while configuring its Analytics part. NetApp support kept saying to try this on RHEL 8 but we don’t have RHEL8 in our environment. Any of you faced same behavior with XCP Analytics install?

Regards
Manish

From: Toasters <[email protected]<mailto:[email protected]>> On Behalf Of Parisi, Justin
Sent: Tuesday, January 12, 2021 9:01 AM
To: Davis, Kevin <[email protected]<mailto:[email protected]>>; Tim McCarthy <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: {External} RE: [EXTERNAL] Re: Is XCP still maintained?

It’s also officially supported by NetApp now as of version 1.5. That means you can call in for help and development is actively ongoing.

From: Toasters <[email protected]<mailto:[email protected]>> On Behalf Of Davis, Kevin
Sent: Tuesday, January 12, 2021 9:42 AM
To: Tim McCarthy <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: RE: [EXTERNAL] Re: Is XCP still maintained?

NetApp Security WARNING: This is an external email. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Thanks brother.  I did find it, and realize that I was really just being a knucklehead of enormous proportions.


--
Kevin Davis
Systems Administration | Sr. Storage Engineer | Information Services
UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608
W: 508-334-4192 | mailto:[email protected]


From: Tim McCarthy <[email protected]<mailto:[email protected]>>
Sent: Tuesday, January 12, 2021 9:27 AM
To: Davis, Kevin <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>
Subject: [EXTERNAL] Re: Is XCP still maintained?

While email attachments are a popular and convenient way to send documents, they are also a common source of viruses. Use caution when opening attachments, even if they appear to have been sent by someone you know.

https://XCP.Netapp.com
It’s all there with links

Get Outlook for iOS<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fo0ukef&data=04%7C01%7CKevin.Davis%40umassmemorial.org%7Caa786c4a52024366db2e08d8b7062b50%7C9910941497df4111a54a633909f39003%7C0%7C0%7C637460584868101942%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=lvd%2BTKWoX0CLwcAExczG3fMLOMDFwSskra87U63Gerw%3D&reserved=0>
________________________________
From: Toasters <[email protected]<mailto:[email protected]>> on behalf of Davis, Kevin <[email protected]<mailto:[email protected]>>
Sent: Tuesday, January 12, 2021 9:10:05 AM
To: [email protected]<mailto:[email protected]> <[email protected]<mailto:[email protected]>>
Subject: RE: Is XCP still maintained?


Yup.  I was missing something obvious.  D’oh!

Given the current state of things here in the good ‘ole USA, I consider my oversight entirely understandable, since my mind really hasn’t been straight since 09/11/2016, and things really got, distracting shall we say, last week.





--

Kevin Davis

Systems Administration | Sr. Storage Engineer | Information Services

UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608

W: 508-334-4192 | mailto:[email protected]





From: Davis, Kevin
Sent: Tuesday, January 12, 2021 9:07 AM
To: [email protected]<mailto:[email protected]>
Subject: Is XCP still maintained?



I can no longer find the executable. Searches only deliver support requests or documentation links.

Links such as: https://mysupport.netapp.com/products/p/xcp.html, redirect to https://mysupport.netapp.com/site/downloads, where it’s nowhere to be found.



Yes, I could renew my license. But while searching just to see if the installation files for SMB or the tarball was current, I came up empty.

Am I missing something obvious?





--

Kevin Davis

Systems Administration | Sr. Storage Engineer | Information Services

UMass Memorial Healthcare | 100 Front St. Fl 1, Worcester, MA 01608

W: 508-334-4192 | mailto:[email protected]






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