Re: Review of HD1000 at Digital Producer. (Not entirelypositive)

It's too much to pay for junk. And no, I was not aware that I was a 
"early adopter." I had a problem to solve and I was pointed to this 
device as being the solution. It simply doesn't work very well and I am 
disappointed, that's all.



On May 27, 2004, at 10:41 PM, Ray Nugent (rnugent) wrote:

> $300 bucks is not that much George. If you bought this thing to get 
> high def content then you've doubtless spent a great deal more on 
> monitor and other electronics. Lighten up, you knew you were an early 
> adopter but your acting like a late cycle dumb ass consumer...
>
> Ray
>
>
> At 07:44 PM 5/27/2004 -0700, you wrote:
>>  NOT with my dime. When I spend $300 on something, I expect it to 
>> give me my money's worth. Now if they want to upgrade me to a device 
>> that works as advertised and finally give me what I thought I was 
>> paying for in the first place, then that's another matter.
>>
>> George Graves
>>
>>
>> On May 27, 2004, at 6:16 PM, Ray Nugent (rnugent) wrote:
>>
>>> I would agree that this first generation box suffers some serious 
>>> flaws. The unit does not have enough memory to run both Linux and 
>>> applications and this causes the box to lock up occasionally. Sounds 
>>> like the only way to fix this is to release a new version of the box 
>>> with more memory. The UI is a standard issue, release 1 UI and needs 
>>> enhancing. Show me a new product that doesn't have this problem. I 
>>> have to disagree on your assertions about support though. When my 
>>> box had problems the development team was VERY responsive and one 
>>> even CAME TO MY HOME to try and debug a problem (it ended up being 
>>> my issue not Roku's). Give these guys a chance, they're on to 
>>> something...
>>>
>>> Ray
>>>
>>>
>>> At 05:33 PM 5/27/2004 -0700, George Graves wrote:
>>>> It may well be a terrible review, but it certainly mirrors my 
>>>> experience with the piece of crap HD-1000. I have to reboot the 
>>>> !@#$%^& thing virtually every time I want to use it. It cannot 
>>>> remember the path to my networked (via Tbase100 Ether) from one 
>>>> session to another. Every time I turn it on it goes off looking for 
>>>> "music" on my hard drive. I DON"T HAVE ANY MUSIC ON MY COMPUTER! I 
>>>> don't use the Roku for music because I cannot STAND to listen to 
>>>> MP3s. If it just stayed in that mode for a few minutes, I wouldn't 
>>>> mind so much but it has to search the entire 160 gigs for "music" 
>>>> which doesn't exist. It takes seemingly HOURS. Its also slow, the 
>>>> remote is unresponsive, and the picture quality is not as good as I 
>>>> expected (even with 6megapixel source material). I' don't blame the 
>>>> reviewer, I'm not real happy with the HD1000 either and even less 
>>>> happy with Roku's almost non-existent technical/post sales support. 
>>>> Wished I'd read such a review before I dropped $300 on this all but 
>>>> worthless lump.....
>>>>
>>>> George Graves
>>>>
>>>> On May 27, 2004, at 5:07 PM, Jason Burroughs wrote:
>>>>
>>>>> Wow that's a horrible review. I hope the roku team contact him, 
>>>>> and shame on
>>>>> him for not contacting them along the way. It sounds like he was 
>>>>> using old
>>>>> firmware or just had a bad box. Either way, he shouldn't have been 
>>>>> told to
>>>>> try 3rd party apps!! He should have reviewed it as a photo and mp3 
>>>>> viewer,
>>>>> with maybe a snippet about future possibilities.
>>>>>
>>>>> BUT, he was right on about a number of things including the crappy 
>>>>> signal
>>>>> from the remote, the sluggishness of the menus, lack of 
>>>>> remembering what
>>>>> directory you were in when browsing, and overall clumsiness of the 
>>>>> gui.
>>>>>
>>>>> It would be a dramatically better product if the gui team did some 
>>>>> major
>>>>> work on improving the interface. My fear is that the next 
>>>>> generation roku
>>>>> (maybe with dvi, usb 2.0, and firewire) might be in the works, 
>>>>> preventing an
>>>>> aggressive sustaining engineering team from heavily tweaking the 
>>>>> hd1000.
>>>>>
>>>>> Jason
>>>>>
>>>>> -----Original Message-----
>>>>> From: [email protected]
>>>>> [mailto:[email protected]] On Behalf Of Hamish 
>>>>> Guthrey
>>>>> Sent: Thursday, May 27, 2004 6:44 PM
>>>>> To: Roku List
>>>>> Subject: [Roku-tech] Review of HD1000 at Digital Producer. (Not
>>>>> entirelypositive)
>>>>>
>>>>> http://www.digitalproducer.com/articles/viewarticle.jsp?id=25831-0
>>>>>
>>>>>
>>>>> The reviewer clearly had alot of difficulty with the unit 
>>>>> crashing, and also
>>>>> commented that the response times were very slow, and that the 
>>>>> interface
>>>>> left much to be desired.
>>>>>
>>>>> I haven't yet played with an HD1000 myself, so I'm not in a 
>>>>> position to
>>>>> comment on the issues raised here.  Is this maybe an earlier 
>>>>> release of the
>>>>> OS, or are these known bugs that are being addressed?
>>>>>
>>>>> I'm still keen to get one of these for my clients, based solely on 
>>>>> the
>>>>> screensaver feature, and from having read this reveiw it seems the
>>>>> screensaver is not affected by the problems the reviewer had.
>>>>>
>>>>> Cheers,
>>>>> Hamish
>>>>>
>>>>>
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