Re: My Soundbridge doesn't play AAC files

Hi Peter,

  If you go into iTunes and view the "Kind" column on your AAC files, what
does it say?

  Here's the issue.  Apple Lossless files are also .m4a files, so we had to
do a little subterfuge to tell the difference between Apple Lossless and
AAC.  It's possible that we're being tripped up by your files.  We certainly
DID test AAC playback quite extensively.

  Let us know what your Kind column says.

--Mike




> Got my Soundbridge 1000 on Friday and did some initial testing this weekend.
> 
> First, it looks really great and plays music well, as far as it knows how to
> do that, see below.
> 
> So here my first comments:
> 
> Installation on my WLAN (Apple Airport) went smoothly. Only issue was, I had
> restricted access to the base station only to dedicated MAC addresses and I
> first forgot to add the MAC address of the Soundbridge. That gave me the
> strange effect, that the Soundbridge was able to see my shared iTunes
> library but wasn't able to access it. Probably something to add to the WLAN
> troubleshooting guide.
> 
> The biggest complaint so far is, that Soundbrige cannot play any of my ACC
> files from iTunes. They all have a X before their title and Soundbridge
> tells me, the format is not supported. And they are not DRM protected, if
> someone asks. They all play fine on the Soundbridge with Slim server. That
> says nothing about Soundbridge's ability to decode AAC because Slimserver is
> decoding AAC and sending uncompressed audio to the Soundbridge. Tried
> everything including even a software update (well it didn't work as the
> software is up to date). If I convert the files from AAC to MP3 within
> iTunes, they play well. It is really strange, as I hardly believe, Roku is
> shipping the final product without having ever tried, that it really can
> decode AAC. I'm eager to here Roku's statement on that issue.
> 
> A second complaint I have is, that a lot of internet radio stations do not
> play with Soundbridge (from iTunes). They play well directly in iTunes and
> even through Slim server on the Soundbridge. It is the same error message
> that I get with the AAC files saying, that the format is not supported. So
> probably if the first is fixed, the second will be as well, hopefully.
> 
> So far for today.
> 
> Peter
> 
> 
> 
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------
Mike Kobb
Senior Software Engineer, Roku
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