Re: [Fwd: Re: [AT] Help configuring AT with XP and Crossover Cable]

So, how many folks does it take to get an Audiotron to...

Here's some more tips from the horse's mouth (i.e., Turtle Beach) that
may help:

Error 53 is a Networking error message.  It means:

    C:\>net helpmsg 53

    The network path was not found.
                  --------------------------

*  Try pinging the AT and then your server.  If you get a response, then
check to make sure the share is visible to the network by using the "net
share" command.  If that is OK, then temporarily disable the Norton
Personal FW and try the connection again.  Moving the share to another
disk shouldn't    matter unless in the move the share was deleted and
didn't get set back up.   The only other culprit is the FW.  Check the
rules if all else fails.
 
*  Norton Internet security can quietly hide stuff from the AT. If you
quickly disable Norton (assuming you even run it) and it works, then you
know that was it. You can fine-tune Norton to like your AT.

*  If Internet Connection Firewall is enabled, it could cause the
AudioTron    query for name resolution to fail. Most (large?)
corporations are requiring    their employees accessing the corporation
network through VPN to enable    ICF.

*  If you're using XP, do not forget to turn off the built in firewall:
Right click on Network Places > Properties > Local Area Connections >
Properties > Click the Advanced tab...  

*  If you continue to receive this error please go through the steps
below:    Download the latest AudioTron Setup Utility. Unshare you music
directory    and start the Setup Utility. Check Audiotron Network
Connection. Then do   the Search Local PC for Music Files test. When it
finds the directory with    your music click on the FIX IT button (even
if it says the folder is    accessible to the Atron).

*  Disable the IPSec Service (Win2000/XP only):  Open your control panel
on the server and then double-click on ADMINISTRATIVE TOOLS. Then
double-click on SERVICES. Scroll down and look for IPSec. Double-click
on it and stop it.

                  --------------------------
               
*  Windows XP only:
   *  Move your folder containing the music to another directory and
then       move it back.

*  Windows 2000/XP only: *  Reset the TCP/IP protocol. Right click on My
Network Places and choose Properties. Now right click on the Local Area
Connection and choose Properties. Scroll down and remove the check mark
for "Internet Protocol TCP/IP" and hit the OK button. Reboot the
computer. Follow the steps above again but this time put a check mark
back in "Internet Protocol TCP/IP" and hit the OK button.


-----Original Message-----
From: Turtle Beach Audiotron User Forum
[mailto:[email protected]] On Behalf Of Tim Carlson
Sent: Sunday, February 20, 2005 9:54 AM
To: [email protected]
Subject: Re: [AT] [Fwd: Re: [AT] Help configuring AT with XP and
Crossover Cable]

Ok, the AT can ping outside and inside names e.g. TURTLEBEACH.COM,
TC-XP-
HM.

I verified that File Sharing is checked for the connection.

I've tried using the AT Setup Utility.
When I do "Check AudioTron music file playback", it creates it's little
test share - C_AUDIOTRON and the music file, but the test fails. It says

"Host PC: \\TC-XP-HM
Host error code 53 error string: The network path was not found."

So, I wonder if it's an XP Firewall issue or something like that. I've
tried disabling the firewall, but I get the same results. This is just
weird.

Thanks,

Tim





>
>-------- Original Message --------
>Subject:        Re: [AT] Help configuring AT with XP and Crossover
Cable
>Date:   Sat, 19 Feb 2005 21:42:57 -0800
>From:   Tim Hill <[email protected]>
>To:     [email protected]
>References:     <LISTSERV%[email protected]>
>
>
>
>OK, you've got the PC NIC#2 and AT on the same subnet now, which is
correct.
>
>The gateway comes in when accessing the internet. Basically, the
gateway
>is the address that packets need to be sent to that are now destined
for
>the local subnet. it goes something like this...
>
>1. Device or PC wishes to send data to a computer at another IP
address.
>2. Q: Is the destination on the same subnet (i.e. is the "network
>number" of the destination the same as the sender network number)?
>3. A: Yes: Just send the packet directly, since the computer is on my
>subnet.
>4. A: No. Send the packet to the gateway instead, and let it figure out
>how to forward it to my desired destination.
>
>So, in your case the AT can connect to your PC directly, but needs the
>gateway to talk to the internet. Also note that, implied in the above,
>is that the AT can talk to the gateway directly, which by definition
>means the AT and the gateway must be in the same subnet.
>
>So the gateway setting for the AT must be the same as the IP address of
>NIC #2 on your PC. So far so good. You can ping the PC from the AT,
>which is also good. Now you have three problems to solve...
>
>1. Can the AT access the internet? This tests if the PC is correctly
>acting as a gateway and forwarding packets for the AT. You can test
this
>by getting the AT to ping an internet address (you MUST do this by IP
>address, not by name -- names come later). Find a webs ite you can ping
>from your PC, note the IP address, and try it from the AT.
>
>2. Can the AT resolve names? This is the DNS stuff. Once #1 is working,
>you really should be able to simply use the same IP address as your PC
>is using, since DNS requests are routable. But this won't work until
>you've got the ping working in step #1.
>
>3. Can you access shares on the PC? I'm assuming you can ping the PC
>from the AT. If you cannot access shares, you should start checking the
>network bindings on your PC. First, in Control Panel Networks, look at
>the Properties for the NIC (#2) connected to the PC. You should see
>"File and Print Sharing for Microsoft Networks" listed and checked. If
>its not there, add it, since this is the component that listens for
>share-level access over the network.
>
>--Tim
>
>