ANN: Interviewing Users by Steve Portigal is now available

Louis Rosenfeld <[email protected]>
Newsgroups gmane.comp.hci.acm-sigchi.resources
Message-ID <CAF9WUzL8Y10kYhfbgFTN6GoKzwekVvXgtBoB7J2mHZt-ZgEW-g@mail.gmail.com>
*Steve Portigal's* new book, *Interviewing
Users<http://rosenfeldmedia.com/books/interviewing-users/>:
How To Uncover Compelling Insights *is now on sale. Interviewing is a
foundational user research tool that people assume they already possess.
Everyone can ask questions, right? Unfortunately, that's not the case.
*Interviewing
Users* provides invaluable interviewing techniques and tools that enable
you to conduct informative interviews with anyone. You'll move from simply
gathering data to uncovering powerful insights about people.* Interviewing
Users* explains how to succeed with interviewing, including:

   - Embracing how other people see the world
   - Building rapport to create engaging and exciting interactions
   - Listening in order to build rapport

"Portigal's common-sense guide to interviewing is an excellent primer on
methods and techniques. The sidebars, case studies, photos, and
illustrations bring the information to life."  ---Brenda Laurel  (more
testimonials<http://rosenfeldmedia.com/books/interviewing-users/testimonials/>
)

I hope you'll give *Interviewing
Users<http://rosenfeldmedia.com/books/interviewing-users/>
* a look; thanks!

cheers

Louis Rosenfeld / @louisrosenfeld / @rosenfeldmedia
Rosenfeld Media <http://rosenfeldmedia.com> = 14 UX
books<http://rosenfeldmedia.com/books/>+ 37 UX
consultants <http://rosenfeldmedia.com/consulting/> + 45 UX
courses<http://rosenfeldmedia.com/training/>+ 2 UX
events <http://rosenfeldmedia.com/events/>

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