Re: when was "experience design" coined? seeking academic citation

Hi Bob,


On 9/13/06, Bob Jacobson <[email protected]> wrote:
>
> I think the issue though, isn't who coined the term experience design, but
> who invented its practice. Heck, for the CA Legislature back in 1983, I
> coined the term "electronic commerce," but I for sure didn't invent
> ecommerce. It first happened on a BBS in San Bernardino, CA, in 1982, and
> later on CompuServe and Prodigy.
>



If you asked me for a list of historical first-ever experience designers, I
> guess I'd start with the people who designed the cave paintings that we now
> think of as archaeological curiosities. Stonehenge. The Greeks who designed
> the Oracle of Delphi's pad. (I'm sure there were many practitioners of the
> art of the spectacle.) The builders of the Coliseum and the Pantheon.
> Beijing's Forbidden City. Etc., etc.
>









I disagree with your point here.

Doing something and doing something in a self-aware, self-reflective manner
are two different things. The latter allows you to build a practice and
praxis that is communicatable and transferable. What the cave drawers did
was just expression. I think self-awareness of a discipline makes a
difference. Am I really considering how what I'm doing is going to affect
the experiences of specific expected audiences or am I just doing something
ad hoc with the hope that someone will find it and like it.

The World's fair examples MAY fit. I have never been, nor read about how
these folks think about their work. What DOES fit for me are the
"imagineers" at Disney. While they don't call it experience design, in my
mind these folks are really the first true experience designers. The other
people I would look to are Casino designers.

I think there is also a difference between designing an experience and being
an experience designer. I think that there are some theoretical
understandings, certain types of practice, and a minimum level of self-aware
relationship with an audience that in combination create a critical mass of
what is experience design.

Now this bit about "User Experiene Design" vs. "Experience Design".
Sometimes I think this is just splitting hairs, but I have noticed that in
practice I would draw the line at "User Experience" seems to be more finite
in its scope more akin to "Product Design" with a UCD angle while
"Experience Design" is more broad and speaks to an entire system. BOTH
include a relationship between brand and user, IMHO.

I know that Don Norman is not against the term "User". Personally, I'm not
feeling it. I also know that Industrial Designers are against the term
"Industrial", but it doesn't seem to be going away either, or "Graphic
Designers" don't want the term "Graphic" ... this one is going away more ...
I see "Visual Design" much more these day. Oh well! Maybe he'll get his
wish, but he needs to be more proactive about suggesting alternatives that
speak to the practitioners. Just saying treat people with dignity and call
them human doesn't seem to be doing it.

-- dave


-- 
David (Heller) Malouf
[email protected]
http://synapticburn.com/


[Non-text portions of this message have been removed]



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