Call for Papers: ACM CHIMIT09 - Computer-Human Interaction for Management of Information Technology

For anybody working on tools for IT Management:

Call for Papers, Short Papers, Posters, Panels, and Courses

ACM CHIMIT '09 - Computer-Human Interaction for Management of  
Information
Technology

November 7-8, 2009, Baltimore, MD (Immediately after USENIX LISA, also  
in Baltimore)

Since 2007 CHIMIT has been the leading forum for discussing topics on  
IT management
with a focus on people, business, and technology.  At CHIMIT,  
researchers and
practitioners share issues, solutions, and research drawing upon  
fields such as human-
computer interaction, human factors, computer systems, and management  
and service
sciences to address cognitive, social, and technical issues in  
managing the increasing
complexity of modern Information Technology (IT) systems.

Information Technology (IT) is central to modern life. From our homes  
to our largest
enterprises, we are surrounded by software and hardware components  
that support our
work and personal lives: wireless access points, network routers,  
firewalls, virus
scanners, databases, web servers, storage and backup systems, etc.  
These components
exist to permit us to do other things, e.g., manage inventory,  
communicate with friends
or customers, sell products through websites, yet all too often  
managing the underlying IT
infrastructure takes time and resources away from the real work at  
hand.  IT systems
have grown increasingly complex over the years, and the cost for  
keeping the
infrastructure running is now a significant burden.  We are at a  
turning point where
further advances in technology and business efficiency and growth  
require fundamentally
new approaches to IT system design, management, and services.
CHIMIT is an ACM-sponsored conference, and accepted Paper and Short  
Paper
submissions will be archived in the ACM Digital Library.  We are also  
soliciting
submissions for Panels, Courses, and a non-archival Poster Session for  
work in progress.
  Topics include (but are not limited to):

	User Studies of IT infrastructure management in context, exposing  
user needs, pain points, work practices, and examples of both  
successful and unsuccessful work.
	•Design - approaches to bring about improved, human-centered IT  
systems.
	•Experimental Studies on the usage of new or existing IT systems.
	•Tools and Techniques  for improved administration, e.g.,  
visualizations of system behavior, or collaborative interfaces.
	•Automation approaches to reduce administration workload or improve  
productivity.
	•Organizational Knowledge - how can shared knowledge improve IT  
management.
	•Processes and Practices - examples of best practices and improved  
processes in IT management.
	•New Technologies - how will the changing technological landscape  
(e.g., Cloud Computing, pervasive mobile devices, etc.) affect IT  
management?
	•IT Beyond the Enterprise - what are the implications now that we're  
doing backups, network configuration, etc. in the home?

Submission Dates:

July 3, 2009: Papers and Short Papers Due
August 7, 2009: Panels and Courses Due
August 28, 2009: Selections announced
September 11, 2009: Posters Due
September 25, 2009: Poster selections announced

Further examples, details, and instructions for submissions can be  
found on the website:
http://www.chimit09.org

Regards,

The CHIMIT'09 Committee