REMINDER: PhillyCHI Meeting - Livia Labate: UX Health Check, Thurs Aug 27, 2009

Please join us as Livia Labate of Comcast Interactive Media discusses
how user experience teams can benefit from introducing metrics and
benchmarks of success into their practices. This event is free and open
to the public.

Date: Thursday, August 27, 2009
Time: 6:00PM - 8:00PM (Social time from 6:00-6:30PM)
Location: Wharton School of Business, John M. Huntsman Hall, Room 240
University of Pennsylvania
3730 Walnut Street Philadelphia, PA 19104
Driving directions: http://tinyurl.com/av96yb
Parking Info:
http://www.facilities.upenn.edu/mapsBldgs/view_map.php3?id=419
RSVP: [email protected]


About the Presentation
The presentation will provide attendees with an introduction to the UX
Health Check approach and its use as a tool for collaborative UX
strategy and management.

The UX Health Check allows IA/UX professionals and their collaborators
to introduce metrics of success and benchmarks to their product and
service design decision-making, from the most strategic to the most
tactical aspects.

Measures of success that qualify and quantify user experience efforts
are scarce and not widely adopted. The UX Health Check approach
introduces a common language to measure how direct investments in
improving the user experience result in concrete outcomes.

About the Presenter
Livia Labate is Principal of Information Architecture and User
Experience for Comcast Interactive Media where she designs media
services across platforms. Livia is also part of the Board of Directors
of the Information Architecture Institute, where she volunteers her time
to help develop the practice and support IA practitioners.


About PhillyCHI
PhillyCHI is the Philadelphia region's chapter of the ACM SIGCHI, an
interdisciplinary academic and professional group interested in
Human-Computer Interaction, User Experience, Usability, and other
related disciplines. PhillyCHI holds monthly meetings and socials to
network and discuss current topics in HCI. Learn more at
http://phillychi.acm.org/.


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