BITTE NICHT AUF DIESE NACHRICHT ANTWORTEN. NACHRICHTEN AN DIESE
E-MAIL-ADRESSE WERDEN NICHT GELESEN.
Ticket-URL: https://bugs.horde.org/ticket/14874
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Ticket | 14874
Erstellt Von | [email protected]
Zusammenfassung | ActiveSync Protocol Error when syncing E-Mails
Warteschlange | Synchronization
Version | FRAMEWORK_5_2
Typ | Bug
Status | Unconfirmed
Priorität | 2. Medium
Milestone |
Patch |
Zuständige |
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[email protected] (2018-11-13 09:04) hat geschrieben:
The client fails to sync E-Mails with the server after several weeks
of operation for a specific user. Forcing the sync on the client side
does not help. Resetting the device status on the sever side does not
help. It might be caused by a new mail in the inbox but we have not
been able to find out which. Accessing the inbox with imp is no
problem. Devices of other users sync successfully at the same time.
[25543][2018-11-13T09:23:11+01:00] INFO: Policykey: 1214345194 verified.
[25543][2018-11-13T09:23:11+01:00] >>>: Creating new
Horde_ActiveSync_SyncCache.
[25543][2018-11-13T09:23:11+01:00] I: <Synchronize>
[25543][2018-11-13T09:23:11+01:00] I: <Folders>
[25543][2018-11-13T09:23:11+01:00] I: <Folder>
[25543][2018-11-13T09:23:11+01:00] I: <SyncKey>
[25543][2018-11-13T09:23:11+01:00] I:
{5bac8aa3-5a98-4bb9-ae32-2a6bc0a86537}1382
[25543][2018-11-13T09:23:11+01:00] I: </SyncKey>
[25543][2018-11-13T09:23:11+01:00] I: <FolderId>
[25543][2018-11-13T09:23:11+01:00] I: F6ef86f85
[25543][2018-11-13T09:23:11+01:00] I: </FolderId>
[25543][2018-11-13T09:23:11+01:00] I: <DeletesAsMoves>
[25543][2018-11-13T09:23:11+01:00] I: 1
[25543][2018-11-13T09:23:11+01:00] I: </DeletesAsMoves>
[25543][2018-11-13T09:23:11+01:00] I: <GetChanges />
[25543][2018-11-13T09:23:11+01:00] I: <WindowSize>
[25543][2018-11-13T09:23:11+01:00] I: 10
[25543][2018-11-13T09:23:11+01:00] I: </WindowSize>
[25543][2018-11-13T09:23:11+01:00] I: <Options>
[25543][2018-11-13T09:23:11+01:00] I: <FilterType>
[25543][2018-11-13T09:23:11+01:00] I: 3
[25543][2018-11-13T09:23:11+01:00] I: </FilterType>
[25543][2018-11-13T09:23:11+01:00] I: <MIMESupport>
[25543][2018-11-13T09:23:11+01:00] I: 2
[25543][2018-11-13T09:23:11+01:00] I: </MIMESupport>
[25543][2018-11-13T09:23:11+01:00] I: <AirSyncBase:BodyPreference>
[25543][2018-11-13T09:23:11+01:00] I: <AirSyncBase:Type>
[25543][2018-11-13T09:23:11+01:00] I: 4
[25543][2018-11-13T09:23:11+01:00] I: </AirSyncBase:Type>
[25543][2018-11-13T09:23:11+01:00] I: <AirSyncBase:TruncationSize>
[25543][2018-11-13T09:23:11+01:00] I: 4096
[25543][2018-11-13T09:23:11+01:00] I: </AirSyncBase:TruncationSize>
[25543][2018-11-13T09:23:11+01:00] I: </AirSyncBase:BodyPreference>
[25543][2018-11-13T09:23:11+01:00] I: </Options>
[25543][2018-11-13T09:23:11+01:00] I: <Commands />
[25543][2018-11-13T09:23:11+01:00] >>>: COLLECTIONS: Obtaining
collection class of Email for collection id F6ef86f85
[25543][2018-11-13T09:23:11+01:00] >>>: COLLECTIONS: Obtaining
collection type of 2 for collection id F6ef86f85
[25543][2018-11-13T09:23:11+01:00] INFO: COLLECTIONS: Initializing
state for collection: INBOX, synckey:
{5bac8aa3-5a98-4bb9-ae32-2a6bc0a86537}1382
[25543][2018-11-13T09:23:11+01:00] >>>: STATE: Loading state for
synckey {5bac8aa3-5a98-4bb9-ae32-2a6bc0a86537}1382
[25543][2018-11-13T09:23:11+01:00] >>>: STATE: Found 81 changes
remaining from previous SYNC.
[25543][2018-11-13T09:23:11+01:00] I: </Folder>
[25543][2018-11-13T09:23:11+01:00] INFO: Processed 0 incoming changes
[25543][2018-11-13T09:23:11+01:00] I: </Folders>
[25543][2018-11-13T09:23:11+01:00] >>>: COLLECTIONS: Collection added
to collection handler: collection: INBOX, synckey:
{5bac8aa3-5a98-4bb9-ae32-2a6bc0a86537}1382.
[25543][2018-11-13T09:23:11+01:00] I: </Synchronize>
[25543][2018-11-13T09:23:11+01:00] >>>: COLLECTIONS: Loading default
OPTIONS for F6ef86f85 collection.
[25543][2018-11-13T09:23:11+01:00] >>>: Clearing all collection
synckeys from the cache.
[25543][2018-11-13T09:23:11+01:00] ERR: Unmatched end tag:
[25543][2018-11-13T09:23:11+01:00] ERR:
[25543][2018-11-13T09:23:11+01:00] O: <Synchronize>
[25543][2018-11-13T09:23:11+01:00] O: <Status>
[25543][2018-11-13T09:23:11+01:00] O: 4
[25543][2018-11-13T09:23:11+01:00] O: </Status>
[25543][2018-11-13T09:23:11+01:00] O: </Synchronize>
[25543][2018-11-13T09:23:11+01:00] ERR: PROTOCOL ERROR: Missing
closing SYNC tag
[25543][2018-11-13T09:23:11+01:00] INFO: Maximum memory usage for
ActiveSync request: 17825792 bytes.
The FolderId is set. I cannot find an unmatched end tag in this log.
Please advice.
Horde Groupware Webmail Edition 5.2.22
Horde_ActiveSync 2.39.2
Sony Xperia Android 8.0 E-Mail Client
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