[Wiki] changed: Project/ActiveSync

mrubinsk  Mon, 05 Apr 2010 20:45:19 -0400

Modified page: http://wiki.horde.org/Project/ActiveSync
New Revision:  1.35
Change log:  You can now configure a separate log file

@@ -77,9 +77,9 @@

  **If the configuration went well, but you are not seeing any  
contacts/calendar items appear on the device:** Some clients require a  
manual refresh or folder selection after setup when not using the  
"Automatic Discovery" facility of Exchange. With !TouchDown, for  
example, after setup you must select the folders you want sync'd under  
the Advanced settings tab. If you can't figure out this issue, we will  
be happy to try to help work it out, but you should be able to  
check/provide us with the following:

  * Check the web server error logs and see if there are any PHP  
errors being logged.
-* Make sure that you have configured the horde log to log at the  
DEBUG level. Start capturing the log while running a complete attempt  
to sync or refresh your device.
+* Configure Horde to send ActiveSync log messages to a separate  
logfile. This is configured on the ActiveSync tab of Horde's  
configuration screen.
  * If you are able to, it would also be useful to run a wireshark  
session to capture the network communication.
  * In some cases, it might be useful for us to look at the contents  
of the various state files.

  ++ Resources


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