Re: Calendar syncing issues

Quoting Michael J Rubinsky <[email protected]>:

> Quoting Michael J Rubinsky <[email protected]>:
>
>> Re-adding the mailing list in CC for the remainder of the discussion.
>>
>> Quoting John H. Bennett III <[email protected]>:
>>
>>> Quoting Michael J Rubinsky <[email protected]>:
>>>
>>>> Quoting John H. Bennett III <[email protected]>:
>>>>
>>>>> Quoting Michael J Rubinsky <[email protected]>:
>>>>>
>>>>>> Quoting John H. Bennett III <[email protected]>:
>>>>>>
>>>>>>> Hello all,
>>>>>>>
>>>>>>> I am having an issue getting my calendar to sync, correctly.   
>>>>>>> If I add an event using kronolith, then that event won't sync  
>>>>>>> to my mobile device.  I will still get the event reminder, and  
>>>>>>> the event will be shown in the daily agenda email.  If I add  
>>>>>>> an event using my mobile, then that event will sync just fine  
>>>>>>> to kronolith.  I've no idea how this get into this state.   
>>>>>>> Things had been working just fine until the last set of  
>>>>>>> updates, but I'm not sure if those updates are really the cause.
>>>>>>>
>>>>>>> If it will help, I can provide a sync log showing when I add  
>>>>>>> an event to my phone, then sync, and when I add with kronolith  
>>>>>>> and sync, which hopefully would show something.
>>>>>>>
>>>>>>> I appreciate whatever help can be given to me.
>>>>>>
>>>>>> You don't mention what protocol you are using to synchronize.
>>>>>>
>>>>>>>
>>>>>>> Thank you,
>>>>>>>
>>>>>>> John
>>>>>>>
>>>>>>>
>>>>>>> -- 
>>>>>>> kronolith mailing list
>>>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>>>> To unsubscribe, mail: [email protected]
>>>>>>
>>>>>>
>>>>>>
>>>>>> -- 
>>>>>> mike
>>>>>> The Horde Project
>>>>>> http://www.horde.org
>>>>>> https://www.facebook.com/hordeproject
>>>>>> https://www.twitter.com/hordeproject
>>>>>
>>>>>
>>>>> I'm sorry about that.  I am using Activesync.  My mobile device  
>>>>> is a Galaxy S6, with Android 6.0.1, Android security patch level  
>>>>> February 1, 2016.
>>>>
>>>> Then, yes. Please provide a synclog showing both a successful and  
>>>> unsuccessful attempt.
>>>>
>>>>
>>>>> Part of my horde/conf.php
>>>>> $conf['activesync']['params']['driverconfig'] = 'horde';
>>>>> $conf['activesync']['storage'] = 'Sql';
>>>>> $conf['activesync']['emailsync'] = true;
>>>>> $conf['activesync']['version'] = '14.1';
>>>>> $conf['activesync']['auth']['type'] = 'basic';
>>>>> $conf['activesync']['autodiscovery'] = 'user';
>>>>> $conf['activesync']['outlookdiscovery'] = false;
>>>>> $conf['activesync']['ping']['heartbeatmin'] = 60;
>>>>> $conf['activesync']['ping']['heartbeatmax'] = 2700;
>>>>> $conf['activesync']['ping']['heartbeatdefault'] = 480;
>>>>> $conf['activesync']['ping']['deviceping'] = true;
>>>>> $conf['activesync']['ping']['waitinterval'] = 5;
>>>>> $conf['activesync']['enabled'] = true;
>>>>> $conf['activesync']['logging']['type'] = false;
>>>>>
>>>>> John
>>>>>
>>>>> -- 
>>>>> kronolith mailing list
>>>>> Frequently Asked Questions: http://wiki.horde.org/FAQ
>>>>> To unsubscribe, mail: [email protected]
>>>>
>>>>
>>>>
>>>> -- 
>>>> mike
>>>> The Horde Project
>>>> http://www.horde.org
>>>> https://www.facebook.com/hordeproject
>>>> https://www.twitter.com/hordeproject
>>>
>>> Hi Mike,
>>>
>>> Thank you for looking at the sync log.  2 files attached.  The  
>>> first file, I added event on my phone, then did a sync.  It shows  
>>> up on my personal calendar.  Second file done on Kronolith, event  
>>> doesn't show up.  None of the previous events I had on my personal  
>>> calendar are showing up.  One recurring event I've had on there  
>>> for close to 2 years.
>>
>>
>> This is weird:
>>
>> 016-04-04T23:01:49-05:00 INFO: [2596] Initializing message diff  
>> engine for Ab2ed48a2 (@Tasks@)
>> 2016-04-04T23:01:49-05:00 INFO: [2596]  
>> Horde_Core_ActiveSync_Driver::getSyncStamp(@Tasks@, 42915);
>> 2016-04-04T23:01:49-05:00 INFO: [2596] Using SYNCSTAMP 42915 for Ab2ed48a2.
>> 2016-04-04T23:01:49-05:00 INFO: [2596]  
>> Horde_Core_ActiveSync_Driver::getServerChanges(@Tasks@, 42915,  
>> 42915, 1452571309, 0, 1, 100, )
>>
>> Somehow the collection id of Ab2ed48a2 is supposed to be for your  
>> calendar, but it is being translated server side in some places as  
>> tasks. This would definitely cause problems, as it is causing Horde  
>> to poll Nag for changes when it should be polling Kronolith. I will  
>> have to look into this further to see how this could have happened.
>
>
> The synckey that is being requested by the client for the Calendar  
> collection is present in your syncCache attached to two different  
> collections - both the Tasks and Calendar. I would need to see the  
> log when this actually happened to see when the duplicate sync key  
> was added, but it is most likely a client issue - sending the wrong  
> synckey during a request which corrupted the synccache. I will look  
> to add code to catch this case and reset the state.

I forgot to ask what state storage backend is in use, SQL or Mongo?


-- 
mike
The Horde Project
http://www.horde.org
https://www.facebook.com/hordeproject
https://www.twitter.com/hordeproject

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