Re: Tags lost after Horde update

Zitat von Christopher 'm4z' Holm <[email protected]>:

> On Thu, Dec 7, 2017 at 12:42 PM, Jan Schneider <[email protected]> wrote:
>>
>> Zitat von Christopher 'm4z' Holm <[email protected]>:
>>
>>> Greetings and thanks for doing Horde,
>>>
>>> I recently updated our company Horde instance from version 5.0.2 (on
>>> an ancient openSUSE 13.1) to 5.2.12 (openSUSE Leap 42.2). The upgrade
>>> went well overall, but apparently, for all Kronolith events, the tags
>>> are now missing from the "Tags" tab, these are all empty.
>>> Looking at the "rampage_tag*" tables in the database, they still seem
>>> to exist, however they aren't displayed at all. (Adding new tags seems
>>> to work fine.)
>>>
>>> How can I get the tags back? Or is this expected behaviour that I
>>> overlooked in the change notes?
>>
>>
>> Any chance that you have user name misspellings? This shouldn't happen
>> during an upgrade from 5.0 to 5.2 but maybe you changed some configuration
>> during the upgrade too. I'm talking about difference in upper and lower
>> casing for the same user.
>
> Thanks for your reply!
> I wouldn't know how that would've happened. We're authenticating
> against Postgresql and AFAICT nothing changed in the DB, username-wise
> (we're using "[email protected]" style user accounts, if that
> matters).
>
> During the (RPM) upgrade, the config files were (as expected)
> temporarily reset to the distribution defaults and I had to merge our
> settings (DB credentials etc.) back into the new configs. (JFYI and
> probably unrelated: I noticed that for users that had logged into
> Horde during that config merge time, all their shared calendar
> subscriptions were lost, but this only affected a handful of users.)
>
> I can't exclude the possibility that we were/are using ancient config
> settings, but the diff didn't look like it. I can't find any config
> related to case/upper/lower.
>
> What further info can I provide to narrow down the cause of the
> problem? Should I attach any (sanitized) configs?

I'm afraid you need to track this down yourself then.

Try creating new tags and see how they differ from old ones in the database.

-- 
Jan Schneider
The Horde Project
https://www.horde.org/

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