Re: How to purge Deleted Folder with ActiveSync

Quoting [email protected]:

> Michael J Rubinsky <[email protected]> a écrit :
>
>> Quoting [email protected]:
>>
>>> Michael J Rubinsky <[email protected]> a écrit :
>>>
>>>> Quoting [email protected]:
>>>>
>>>>> Michael J Rubinsky <[email protected]> a écrit :
>>>>>
>>>>>> Quoting [email protected]:
>>>>>>
>>>>>>> Hi,
>>>>>>>
>>>>>>> it seems that we can not delete all messages from 'deleted folder'.
>>>>>>> All is ok with IMP, but with an ios and ActiveSync Configuration,
>>>>>>> nothing happens !
>>>>>>> Any idea ?
>>>>>>
>>>>>> If you mean you are trying to expunge the Deleted Folder from the
>>>>>> ActiveSync client, that is entirely in the realm of the client
>>>>>> software. There is no "Expunge" or "Empty" command in ActiveSync.
>>>>>> This has to be done via the MUA. I.e., from within IMP.
>>>>>> --
>>>>>> mike
>>>>>>
>>>>>
>>>>> Hum... I disagree on some part.
>>>>> I understand that there is no command to expunge the deleted folder.
>>>>> But, I just checked with a real Exchange Account (with Microsoft
>>>>> Exchange Server 2007 SP3) on my iPhone and the message is deleted
>>>>> from the Deleted Folder.
>>>>> I don't know how it works... Maybe it detects that the message is in
>>>>> the Deleted Folder and the system erase it instead of move it...
>>>>> But it works as asked with Exchange
>>>>
>>>> I misunderstood your question then. I thought you were looking for a
>>>> way to explicitly expunge your Deleted folder from the client. This
>>>> cannot be done.
>>>>
>>>> Instead, what it sounds like you are asking is that when you delete a
>>>> message from the device, instead of moving it to the Deleted folder
>>>> that *you* configured, you want instead to immediately expunge it?
>>>>
>>>> The way it currently works is, if you have configured IMP to move
>>>> messages to a Deleted/Trash folder then EAS will do the same. If you
>>>> do NOT have a configured Deleted/Trash folder, then any messages
>>>> deleted on the EAS client will instead be immediately expunged. Note
>>>> that this DOES NOT work on iOS due to a bug/feature where iOS requires
>>>> a Trash folder, and will ALWAYS move the message to the trash,
>>>> regardless of what we tell it we want.
>>>>
>>>> The only way you could get what you seem to want (have a configured
>>>> Trash folder, yet tell EAS not to use it) is to add an explicit
>>>> preference for this. I don't want to add this upstream since this (1)
>>>> needlessly complicates the code, and (2) can lead to potentially
>>>> confusing situations due to the two places we would have to configure
>>>> Trash related behavior.
>>>> --
>>>> mike
>>>
>>> Ok, sorry.
>>> it is my fault with my english :)
>>> I sum up my wish (or rather this of my users).
>>>
>>> Here a simple use case :
>>> They receive a lot of spams and only use iPhone or iPad as devices.
>>> To delete this spams, they select all messages and delete them.
>>> Then, they go in the Deleted Folder and they want to expunge all
>>> messages => this is not possible...
>>>
>>> With one of your explanations, one solution would be to not
>>> configure any Trash Folder in IMP. But the problem will be the same
>>> due to the iOS bug...
>>>
>>> Do you have a workaround for this issue ?
>>>
>>> (I hope I'm clear in my sentence this time :))
>>>
>>> PS: But I repeat that this problem does not exist with an Microsoft
>>> Exchange Server...
>>
>> Which part is possible? Expunging the folder? I'd be very interested
>> to know how that works. Or do you mean the messages are automatically
>> expunged?
>> --
>> mike
>>
>
> For example, if I delete a message from my Exchange Inbox, and then  
> I delete it from the Deleted Folder, it is definitely deleted.

Ah, ok. So, explicitly selecting an email in the Deleted folder on the  
mobile device, then clicking Delete.  That I can fix. Please open an  
enhancement ticket on bugs.horde.org so I don't forget about it.
-- 
mike

The Horde Project (www.horde.org)
[email protected]

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