Re: ActiveSync attachments not downloading, disappearing on devices

Zitat von Michael J Rubinsky <[email protected]>:

> Quoting Volker Then <[email protected]>:
>
>> Zitat von Michael J Rubinsky <[email protected]>:
>>
>>> Quoting Michael J Rubinsky <[email protected]>:
>>>
>>>> Quoting Michael J Rubinsky <[email protected]>:
>>>>
>>>>> Quoting Volker Then <[email protected]>:
>>>>>
>>>>>> Dear list,
>>>>>>
>>>>>> since a few days there is a problem with ActiveSync on certain  
>>>>>> devices. Some of my users report the following issues:
>>>>>>
>>>>>> - Outlook 15: Most attachments (jpgs, pdfs) are not getting  
>>>>>> downloaded. Some get downloaded up to 50%, some others aren't  
>>>>>> visible at all.
>>>>>>
>>>>>> - iOS devices: After tapping on the attachment, it gets  
>>>>>> downloaded and then it's visible for a few milliseconds until  
>>>>>> it disappears totally.
>>>>>>
>>>>>> I keep the horde pear packages up-to-date on an weekly basis.  
>>>>>> Recently there was an update of the ActiveSync package. Could  
>>>>>> this be the problem?
>>>>>>
>>>>>> In the logfiles (debug and activesync) I see nothing unusual.
>>>>>>
>>>>>> The horde server is running on a Debian squeeze machine, PHP  
>>>>>> 5.3.3-7+squeeze22.
>>>>>>
>>>>>> Thanks in advance for any help,
>>>>>
>>>>> *sigh*
>>>>>
>>>>> It seems that actually correctly performing MIME truncation  
>>>>> actually breaks these clients. I give up.
>>>>
>>>> This was actually my fault.
>>>>
>>>> Should be fixed in Git (fixes in both Core and ActiveSync). Will  
>>>> push a new release after I run/test for a bit more in my personal  
>>>> production.
>>>
>>>
>>> I pushed the releases for this, as everything seems good.
>>>
>>> There is some issue with emails originally containing only  
>>> plaintext leaking mime boundry text that I'm still looking into,  
>>> but I think that's due to some recent changes in Horde_Mime since  
>>> they still occur when the ActiveSync changes are backed out.
>>>
>>
>> Something is wrong with the dependencies:
>>
>> horde/Horde_Core requires package "horde/Horde_Mime" (version >=  
>> 2.5.0, version <= 3.0.0alpha1, excluded versions: 3.0.0alpha1),  
>> installed version is 2.4.5
>
> I didn't realize Horde_Mime's version requirement was bumped.  
> Pushing a Horde_Mime now.
>
Hi Mike,

After the recent updates with fixed horde_smtp, there is still the  
problem with ActiveSync on iOS (empty message bodies, not attachments  
being displayed) and Outlook. In the sync log I see several error  
messages (Outlook):

2014-11-23T20:30:58+01:00 ERR: [19950] Attempting to add a collection
                     to the sync cache while requiring a synckey, but no
                     synckey could be found. Most likely a client error in
                     requesting a collection during PING before it has issued a
                     SYNC.

2014-11-23T20:30:58+01:00 ERR: [21584]  
Horde_ActiveSync_Collections::getBackendIdForFolderUid failed because  
folder was not found in cache.

Volker



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