Guest users
"Robert E. Coyle" <[email protected]>
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
Hi, I've been playing with the guest services of whups. Overall, it looks great, I have just a couple of comments: First, a page to email a user's password to them should be added (this will require storing the password in the database plain text, so a note stating that the password isn't very secure should be added). Second, guest users should not be able to set the priority of tickets, assign tickets, or set the state of tickets, regardless of whether they created the ticket or not. These actions can only reasonably be done by the users responsible for the modules. However, the guests should feel that the have control over their tickets, so I would like to see the priority form remain but instead of actually setting the tickets, it justs add a line to the comment eg. User's recommended priority: 1 - High That way, guests can see that they're having some effect, the real users can get the guest's thoughts, and it won't interfere with the search results when ordering by priority. Rob -- 10: Sin 20: Goto Hell - From the Futurama Robot Church -- Whups mailing list Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]