Re: No Stage 4 Form and cannot assign new ticket to user.
Chuck Hagenbuch <[email protected]>
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
Quoting Bill Hilburn <[email protected]>: > When a user creates a ticket can they not re-assign that ticket to > someone else? They need to have edit permissions for the module the ticket is in. > i.e. I create a ticket, assign that ticket to you, you see the ticket > then re- assign it to Jan, Jan see's the ticket corrects the problem then > marks the ticket as Resolved. > > So far only the admin can assign the re-assign a ticket to anyone, I need > for the users to assign then re-assign the tickets... Assign permissions for those users in the module. If all logged-in users should have permission for the module, use default permissions and deny guest access. -chuck -- Charles Hagenbuch, <[email protected]> I know there's fish out there, but where g-d only knows. -- Whups mailing list Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]