Re: recording time taken in Whups

Hi Bo,

this sounds the an integration exercise between hermes and whups. Hermes
already provides a timesheet service.

I don't know if it is possible to do but its an idea.

Ahmed...


Quoting Bo Daley sent on Tue 09 Dec 2003 06:33:56 GMT

> hi all,
>
> just looking for some ideas from anyone who's listening --
>
> I'd like to be able to add a field to Whups that allows users to tell the
> system
> how long they took doing something. This field would ideally appear
> anywhere
> that the 'Comment' field currently appears. ie. every time I add a
> comment to a
> ticket, I get the option of entering in the amount of time it took me to
> do
> what I'm describing in the comment field.
>
> I'm imagining that it would then be possible to display the cumulative
> time
> taken working on a ticket on the main Ticket Summary page.
>
> Does anyone have any ideas for where this time data should be stored?
> Maybe it
> should live in the whups_logs table, or maybe it could appear in the
> hermes_timeslices table so it's visible in a timesheet too?
>
> thanks,
>
> bo.
>
>
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