E-Mail Notification on Ticket Chagnes
Mike Bydalek <[email protected]>
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
I noticed that the notify*() functions seemed to all combine into notifyTicket(). Is there no more reason to send state change, comment update, etc. notifications to either both the client and/or "tech"? If you think this, shouldn't there then be a pref to decide this? We liked having when either the client or us added a ticket comment, it sent an e-mail. Then again, I can still see some risidual affects of the code change that I've had to clean up (one big one being the comments being put into the new ticket e-mail). Let me know what your thoughts are on this so I can go all out for patch submission, or just need to hack it up enough for internal usage. Regards, Mike -- Whups mailing list - Join the hunt: http://horde.org/bounties/#whups Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]