howto enable whups with a print button in the menu bar.

<?php
/**
 * $Horde: whups/details.php,v 1.96 2004/05/25 17:36:05 chuck Exp $
 *
 * Copyright 2001-2004 Robert E. Coyle <[email protected]>
 *
 * See the enclosed file LICENSE for license information (BSD). If you
 * did not receive this file, see http://www.horde.org/licenses/bsdl.php.
 */

@define('WHUPS_BASE', dirname(__FILE__));
require_once WHUPS_BASE . '/lib/base.php';
require_once WHUPS_BASE . '/lib/Search.php';
require_once WHUPS_BASE . '/lib/Edit.php';
require_once 'Horde/Links.php';
require_once 'Horde/Variables.php';
require_once WHUPS_TEMPLATES . '/comment.inc';
$vars = &Variables::getDefaultVariables();
$ticket = $vars->get('id');
$ticket = preg_replace('|\D|', '', $ticket);
$ticket2 = $ticket;
if (!$ticket) {
    $notification->push(_("No such ticket."), 'horde.error');
    header('Location: ' . Horde::applicationUrl($prefs->getValue('whups_default_view') . '.php', true));
    exit;
}
$vars->set('ticket', $ticket);
$action = $vars->get('action');
$form = $vars->get('formname');

$links = &Horde_Links::singleton($registry->getApp());
$RENDERER = &new Horde_Form_Renderer();
$COMMENT = &new Comment();

$showticketdetails = true;

// Ticket actions.
$ACTIONS = &new Horde_UI_Tabs('action', $vars);
$ACTIONS->addTab(_("History"), 'details.php', '');
if (Auth::getAuth()) {
    $ACTIONS->addTab(_("Update"), 'details.php', 'u');
}
$ACTIONS->addTab(_("Comment"), 'details.php', 'ac');
$ACTIONS->addTab(_("Attachment"), 'details.php', 'ua');
if (Auth::getAuth()) {
    $ACTIONS->addTab(_("People"), 'details.php', 'at');
    $ACTIONS->addTab(_("Set Queue"), 'details.php', 'sm');
}
if (Auth::isAdmin('whups:admin')) {
    $ACTIONS->addTab(_("Set Type"), 'details.php', 'st');
    $ACTIONS->addTab(_("Delete"), 'details.php', 'dt');
}
$ACTIONS->preserve('id', $ticket);

// Get the ticket details first.
$details = $whups->getTicketDetails($ticket);
if (is_a($details, 'PEAR_Error')) {
    if ($details->code === 0) {
        // No permissions to this ticket.
        $notification->push($details->getMessage(), 'horde.warning');
        $url = Horde::url($registry->getParam('webroot', 'horde') . '/login.php', true);
        $url = Util::addParameter($url, 'url', Horde::selfUrl(true));
    } else {
        $notification->push($details->getMessage(), 'horde.error');
        $url = Horde::applicationUrl($prefs->getValue('whups_default_view') . '.php', true);
    }

    header('Location: ' . $url);
    exit;
}

// Check permissions on this ticket.
if (!count(Whups::permissionsFilter(array($details['queue'] => ''), 'queue', PERMS_READ))) {
    $notification->push(_("You are not allowed to view this ticket."), 'horde.error');
    header('Location: ' . Horde::applicationUrl($prefs->getValue('whups_default_view') . '.php', true));
    exit;
}

// Get the attributes of this ticket TODO: Prefences to display all
// attributes or just the ones that this ticket has defined.
//
// $attributes = $whups->getTicketAttributesWithNames($ticket);
$attributes = $whups->getAllTicketAttributesWithNames($ticket);
// TODO: Perhaps do permission checks on attributes.

// We use info about the ticket in the forms below.
foreach ($details as $varname => $value) {
    $vars->add($varname, $value);
}

/////// Add Comment action
if ($form == 'addcommentform') {
    $addform = &Horde_Form::singleton('AddCommentForm', $vars);
    $addform->validate($vars);

    if ($addform->isValid()) {
        $addform->getInfo($vars, $info);

        // Add comment.
        if (!isset($info['newcommentid']) && !empty($info['newcomment'])) {
            $comment_id = $whups->addComment($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // Add attachment if one was uploaded.
        if (!empty($info['newattachment'])) {
            $comment_id = $whups->addAttachment($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // If there was a new comment and permissions were specified
        // on it, set them.
        if (!empty($info['newcommentid']) && isset($info['group'])) {
            Whups::addCommentPerms($info['newcommentid'], $info['group']);
        }

        $notification->push(_("Comment added"), 'horde.success');
        $action = '';
    } else {
        $action = 'ac';
    }
}

/////// Upload Attachment action
if ($form == 'attachmentform') {
    $attachmentform = &Horde_Form::singleton('AttachmentForm', $vars);
    $attachmentform->validate($vars);

    if ($attachmentform->isValid()) {
        $attachmentform->getInfo($vars, $info);
        $comment_id = $whups->addAttachment($info);
        if (is_a($comment_id, 'PEAR_Error')) {
            $notification->push($comment_id, 'horde.error');
            $action = 'ua';
        } else {
            if (isset($info['group'])) {
                Whups::addCommentPerms($comment_id, $info['group']);
            }

            $details = $whups->getTicketDetails($ticket);
            $notification->push(_("Attachment successfully uploaded"), 'horde.success');
            $action = '';
        }
    } else {
        $action = 'ua';
    }
}

//////// Assign Ticket action
if (Auth::getAuth() && $form == 'assignticketform') {
    $assignform = &Horde_Form::singleton('AssignTicketForm', $vars);
    $assignform->validate($vars);

    if ($assignform->isValid()) {
        $assignform->getInfo($vars, $info);
        $comment_id = $whups->assignTicket($info);
        if (isset($info['group'])) {
            Whups::addCommentPerms($comment_id, $info['group']);
        }

        $details = $whups->getTicketDetails($ticket);
        $notification->push(_("Assign Ticket Succeeded"), 'horde.success');
        $action = '';
    } else {
        $action = 'at';
    }
}

//////// Edit action.
if ($form == 'editform') {
    $editform = &Horde_Form::singleton('EditForm', $vars);
    $editform->validate($vars);

    if ($editform->isValid()) {
        $editform->getInfo($vars, $info);

        // Set the summary if it changed.
        if ($details['summary'] != $info['summary']) {
            $comment_id = $whups->setTicketSummary($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // Set the state if it changed.
        if ($details['state'] != $info['state']) {
            $comment_id = $whups->setTicketState($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // Set the priority if it changed.
        if ($details['priority'] != $info['priority']) {
            $comment_id = $whups->setTicketPriority($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // Update attributes.
        $comment_id = $whups->setAttributeValues($info);
        $info['newcommentid'] = $comment_id;
        $attributes = $whups->getAllTicketAttributesWithNames($ticket);

        // Add attachment if one was uploaded.
        if (!empty($info['newattachment'])) {
            $comment_id = $whups->addAttachment($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // If nothing else changed, make sure we add the comment if we
        // have one.
        if (!isset($info['newcommentid']) && !empty($info['newcomment'])) {
            $comment_id = $whups->addComment($info);
            if (is_a($comment_id, 'PEAR_Error')) {
                $notification->push($comment_id, 'horde.error');
                header('Location: ' . Horde::applicationUrl(Util::addParameter('details.php', array('id' => $details['id'],
                                                                                                    'action' => 'u')), true));
                exit;
            }
            $info['newcommentid'] = $comment_id;
        }

        // If there was a new comment and permissions were specified
        // on it, set them.
        if (!empty($info['newcommentid']) && isset($info['group'])) {
            Whups::addCommentPerms($info['newcommentid'], $info['group']);
        }

        // Refetch details and report success.
        $details = $whups->getTicketDetails($ticket);
        $notification->push(_("Ticket Updated"), 'horde.success');
        $action = '';
    } else {
        $action = 'u';
    }
}

//////// Set Type action
if (Auth::isAdmin('whups:admin') && $form == 'settypestep1form') {
    $settypeform = &Horde_Form::singleton('SetTypeStep1Form', $vars);
    $settypeform->validate($vars);

    if ($settypeform->isValid()) {
        if (Auth::isAdmin('whups:admin')) {
            $action = 'st2';
        } else {
            $action = '';
        }
    } else {
        $action = 'st';
    }
}

if (Auth::isAdmin('whups:admin') && $form == 'settypestep2form') {
    $settypeform = &Horde_Form::singleton('SetTypeStep2Form', $vars);
    $settypeform->validate($vars);

    if ($settypeform->isValid()) {
        $settypeform->getInfo($vars, $info);
        $comment_id = $whups->setTicketType($info);
        if (isset($info['group'])) {
            Whups::addCommentPerms($comment_id, $info['group']);
        }

        $details = $whups->getTicketDetails($ticket);
        $notification->push(_("Set Ticket Type"), 'horde.success');
        $action = '';
    } else {
        $notification->push(var_export($settypeform->_errors), 'horder.error');
        $action = 'st2';
    }
}

//////// Set Queue action
if (Auth::isAdmin('whups:admin') && $form == 'setqueuestep1form') {
    $setqueueform = &Horde_Form::singleton('SetQueueStep1Form', $vars);
    $setqueueform->validate($vars);

    if ($setqueueform->isValid()) {
        if (Auth::isAdmin('whups:admin')) {
            $action = 'sm2';
        } else {
            $action = '';
        }
    } else {
        $action = 'sm';
    }
}

if (Auth::isAdmin('whups:admin') && $form == 'setqueuestep2form') {
    $setqueueform = &Horde_Form::singleton('SetQueueStep2Form', $vars);
    $setqueueform->validate($vars);

    if ($setqueueform->isValid()) {
        if (Auth::isAdmin('whups:admin')) {
            $action = 'sm3';
        } else {
            $action = '';
        }
    } else {
        $action = 'sm2';
    }
}

if (Auth::isAdmin('whups:admin') && $form == 'setqueuestep3form') {
    $smform1 = &Horde_Form::singleton('SetQueueStep1Form', $vars);
    $smform2 = &Horde_Form::singleton('SetQueueStep2Form', $vars);
    $smform3 = &Horde_Form::singleton('SetQueueStep3Form', $vars);

    $valid1 = $smform1->validate($vars);
    $valid2 = $smform2->validate($vars);
    $valid3 = $smform3->validate($vars);

    if ($valid1 && $valid2 && $valid3) {
        $smform1->getInfo($vars, $info);
        $smform2->getInfo($vars, $info);
        $smform3->getInfo($vars, $info);
        $comment_id = $whups->setTicketQueue($info);

        // Update any client links (if necessary).
        $clients = $vars->get('clients');
        $clientstatus = $whups->updateClients($vars->get('ticket'), 'ticket', $clients);

        if (isset($info['group'])) {
            Whups::addCommentPerms($comment_id, $info['group']);
        }

        $details = $whups->getTicketDetails($ticket);
        $vars = &Variables::getDefaultVariables();
        $vars->set('ticket', $ticket);
        foreach ($details as $varname => $value) {
            $vars->add($varname, $value);
        }
        $notification->push(sprintf(_("Moved ticket %d to '%s'"), $ticket, $details['_queue_name']), 'horde.success');
        $action = '';
    } else {
        $action = 'sm3';
    }
}

//////// Delete Ticket action
if (Auth::isAdmin('whups:admin') && $form == 'deleteticketform') {
    $deleteform = &Horde_Form::singleton('DeleteTicketForm', $vars);
    $deleteform->validate($vars);

    if ($deleteform->isValid()) {
        if ($vars->get('yesno') == 1) {
            $deleteform->getInfo($vars, $info);
            $result = $whups->deleteTicket($info);

            if (!is_a($result, 'PEAR_Error')) {
                $msg = sprintf(_("Ticket %d has been deleted."), $info['id']);
                $notification->push($msg, 'horde.success');
                $uri = $prefs->getValue('whups_default_view') . '.php';
                header('Location: ' . Horde::applicationUrl($uri, true));
                exit;
            } else {
                $notification->push(sprintf(_("There was an error deleting the ticket: %s"), $result->getMessage()), 'horde.error');
                $action = 'dt';
            }
        } else {
            $notification->push(_("The ticket was not deleted."), 'horde.message');
        }
    } else {
        $action = 'dt';
    }
}

//////// Main ticket details page
$title = '[#' . $ticket . '] ' . $details['summary'];
require WHUPS_TEMPLATES . '/common-header.inc';
$print_view = (Util::getFormData('print') == 'true');
if ($print_view) {
    include_once $registry->getParam('templates', 'horde') . '/javascript/print.js';
} else {
$print_link = Util::addParameter('details.php', 'id', $ticket2);
$print_link = Util::addParameter($print_link, 'print', 'true');
$print_link = Horde::url($print_link);
if ($browser->hasFeature('javascript')) {
        include_once $registry->getParam('templates', 'horde') . '/javascript/open_print_win.js';
    }
Whups::menu();}
require WHUPS_TEMPLATES . '/prevnext.inc';
echo $ACTIONS->render();

$form = null;

switch ($action) {
case 'dt':
    if (Auth::isAdmin('whups:admin')) {
        $form = &Horde_Form::singleton('DeleteTicketForm', $vars);
    } else {
        $action = '';
    }
    break;

case 'st':
    if (Auth::isAdmin('whups:admin')) {
        $form = &Horde_Form::singleton('SetTypeStep1Form', $vars);
    } else {
        $action = '';
    }
    break;

case 'st2':
    if (Auth::isAdmin('whups:admin')) {
        $form1 = &Horde_Form::singleton('SetTypeStep1Form', $vars);
        $form2 = &Horde_Form::singleton('SetTypeStep2Form', $vars);
        $showticketdetails = false;

        $form1->preserve($vars);
        $RENDERER->beginInactive('Set Type');
        $RENDERER->renderFormInactive($form1, $vars);
        $RENDERER->end();

        $form2->open($RENDERER, $vars, 'details.php', 'post');
        $RENDERER->beginActive('Set Type Step 2');
        $RENDERER->renderFormActive($form2, $vars);
        $RENDERER->submit();
        $RENDERER->end();
        $form2->close($RENDERER);
    }
    break;

case 'sm':
    if (Auth::isAdmin('whups:admin')) {
        $form = &Horde_Form::singleton('SetQueueStep1Form', $vars);
    } else {
        $action = '';
    }
    break;

case 'sm2':
    if (Auth::isAdmin('whups:admin')) {
        $form1 = &Horde_Form::singleton('SetQueueStep1Form', $vars);
        $form2 = &Horde_Form::singleton('SetQueueStep2Form', $vars);
        $showticketdetails = false;

        $form2->open($RENDERER, $vars, 'details.php', 'post');

        $form1->preserve($vars);
        $RENDERER->beginInactive(_("Set Queue Step 1"));
        $RENDERER->renderFormInactive($form1, $vars);
        $RENDERER->end();

        $RENDERER->beginActive(_("Set Queue Step 2"));
        $RENDERER->renderFormActive($form2, $vars);
        $RENDERER->submit();
        $RENDERER->end();
        $form2->close($RENDERER);
    } else {
        $action = '';
    }
    break;

case 'sm3':
    if (Auth::isAdmin('whups:admin')) {
        $form1 = &Horde_Form::singleton('SetQueueStep1Form', $vars);
        $form2 = &Horde_Form::singleton('SetQueueStep2Form', $vars);
        $form3 = &Horde_Form::singleton('SetQueueStep3Form', $vars);
        $showticketdetails = false;

        $form3->open($RENDERER, $vars, 'details.php', 'post');

        $form1->preserve($vars);
        $RENDERER->beginInactive(_("Set Queue Step 1"));
        $RENDERER->renderFormInactive($form1, $vars);
        $RENDERER->end();

        $form2->preserve($vars);
        $RENDERER->beginInactive(_("Set Queue Step 2"));
        $RENDERER->renderFormInactive($form2, $vars);
        $RENDERER->end();

        $RENDERER->beginActive(_("Set Queue Step 3"));
        $RENDERER->renderFormActive($form3, $vars);
        $RENDERER->submit();
        $RENDERER->end();
        $form3->close($RENDERER);
    }
    break;

case 'at':
    if (Auth::getAuth()) {
        $form = &Horde_Form::singleton('AssignTicketForm', $vars);
    } else {
        $action = '';
    }
    break;

case 'u':
    if (Auth::getAuth()) {
        $form = &Horde_Form::singleton('EditForm', $vars, $attributes);
    } else {
        $action = '';
    }
    break;

case 'ac': $form = &Horde_Form::singleton('AddCommentForm', $vars); break;
case 'ua': $form = &Horde_Form::singleton('AttachmentForm', $vars); break;
}

if ($form != null) {
    $form->open($RENDERER, $vars, 'details.php', 'post');
    $RENDERER->beginActive($ACTIONS->getTitleFromAction($action));
    $RENDERER->renderFormActive($form, $vars);
    $RENDERER->submit();
    $RENDERER->end();
    $form->close($RENDERER);
    echo '<br />';
}

if ($showticketdetails) {
    $form = &Horde_Form::singleton('TicketDetailsForm', $vars);
    $form->addAttributes($attributes);
    $details['user_id_requester'] = Whups::formatUser($details['user_id_requester']);
    $details['user_id_owner'] = Whups::getOwners($ticket);
    $clients = Whups::getClients(null, $ticket, true);
    if (is_a($clients, 'PEAR_Error')) {
        $details['client_name'] = $clients->getMessage();
    } elseif (!empty($clients)) {
        $details['client_name'] = join("\n", $clients);
    }
    $attachments = array();
    $files = Whups::getAttachments($ticket);
    if ($files) {
        if (is_a($files, 'PEAR_Error')) {
            $notification->push($files);
        } else {
            foreach ($files as $file) {
                $attachments[] = Whups::attachmentUrl($ticket, $file);
            }
        }
        $details['attachments'] = implode("<br />\n", $attachments);
    }

    $RENDERER->beginInactive($title);
    $RENDERER->renderFormInactive($form, new Variables($details));
    $RENDERER->end();

    if (empty($action)) {
        $history = Whups::permissionsFilter($whups->getHistory($ticket),
                                            'comment', PERMS_READ);

        echo '<br />';
        $COMMENT->begin(_("History"));
        $chtml = array();
        foreach ($history as $comment_values) {
            $chtml[] = $COMMENT->render(new Variables($comment_values));
        }
        if ($prefs->getValue('comment_sort_dir')) {
            $chtml = array_reverse($chtml);
        }
        echo implode(' ',$chtml);
        $COMMENT->end();
    }

    if ($links->listLinkTypes()) {
        $link_data = array('from_params' => array('from_key' => 'ticket_id',
                                                  'from_value' => $ticket));
        $links->viewLinks($link_data);
    }
}

require $registry->getParam('templates', 'horde') . '/common-footer.inc';