Re: Whups and "client list"
"Jason M. Felice" <[email protected]>
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
On Tue, Aug 17, 2004 at 09:13:24PM +0200, Joaquim Homrighausen wrote: > > Are there any thoughts on having some sort of general client configuration in > regards to Whups, one that does not rely on an addressbook? > > If I have two queue "operators", it seems like they both need to have their > stuff in synch in regards to clients (i.e. "Company INC" should probably look > like that regardless of who's entering a ticket, and not depend on someone's > personal preference in regards to spelling). > > This is an environment where each user has one (localsql) addressbook. It sounds like you don't know that you can make a public addressbook. In turba/config/sources.php, set the localsql addressbook to public. Or if you want the users to still have their own private address books, copy the localsql definition and make a new public addressbook specifically for clients. > > -Joaquim -- Jason M. Felice Cronosys, LLC <http://www.cronosys.com/> 216.221.4600 x302 -- Whups mailing list - Join the hunt: http://horde.org/bounties/#whups Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]