Integrating Horde's Problem report with WHUPS
Kevin Myer <[email protected]> Wed, 4 May 2005 15:39:06 -0400
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
Has anyone done this? Have the problem report invoke whups, instead of the default Problem form? We are running a beta test of the Horde framework and for the first group, we just used an email alias that went to a shared IMAP folder, and relied on the IMAP ANSWERED flag and BCCs to know if someone had taken care of the issue and what the resulting response was. It worked sort of ok but the ability to track Bugs and Enhancement requests for the second beta group would be great, as well as see comments made by someone else. We already have a separate full-blown ticket system here, but I'm looking at whups as providing a convenient way to organize feedback from our second beta group. Thanks, Kevin -- Kevin M. Myer Senior Systems Administrator Lancaster-Lebanon Intermediate Unit 13 http://www.iu13.org -- Whups mailing list - Join the hunt: http://horde.org/bounties/#whups Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]