Good Morning!

I recently took over as Network Admin and my predecessor used Whups for our
helpdesk system.  Unfortunately, I know little to nothing about this
application.  It seems to be working fine but I do need to make some
administrative changes to who can take tickets and who automatically get
assigned tickets.  I am assuming there is some sort of administrative
interface, but am not sure where to go from here.  Can a kind hearted person
give me some pointers?  A doc file would be a great place to start!

 

Thanks,

 

Mike Burns

Network Administrator

Office: 480-477-0268

Fax: 480-894-6433

[email protected] <mailto:[email protected]>

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