Re: Linking tickets
Chuck Hagenbuch <[email protected]> Mon, 06 Feb 2006 16:44:59 -0500
| Newsgroups | gmane.comp.horde.whups |
|---|---|
| Message-ID | <[email protected]> |
Quoting Auke Bruinsma <[email protected]>: > But what if some-one accedently includes such a ticket number, or > someone on purpose tries to mess up the system by sending a lot of fake > support mails with ticket number in it? Or when the system just by some > bug mismatch the mails? I think mismatching is unlikely due to the [] syntax. More likely that the subject won't match for some reason, and a manual Merge would solve that. As for abuse, if we need it we can allow deleting transactions (for admins). No real difference then if they add to existing tickets or create new ones with the abuse. -chuck -- "So we're talking near-sonic speeds for a vegetable." Reasons to go to the Punkin Chunkin World Championships -- Whups mailing list - Join the hunt: http://horde.org/bounties/#whups Frequently Asked Questions: http://horde.org/faq/ To unsubscribe, mail: [email protected]