Protect tickets with password

Guillermo Vargas <[email protected]> Sat, 20 May 2006 18:20:49 -0600 (CST)
Newsgroups gmane.comp.horde.whups
Message-ID <[email protected]>
Hi, is there any way to protect the tickets with
some password? We need that when some body send a
email to the ticket system, the auto-response sends
to him a random password to see his ticket then
nobody else can see it.

Is this possible?

Thanks!
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