Re: FAST and GRIS

Michael Bernstein <[email protected]>
Newsgroups gmane.comp.infodesign.facetedclassification
Message-ID <[email protected]>
Karl Fast wrote:
>
> What bothers me is that in less than a decade, Amazon has
> built--from scratch--a vastly superior information retrieval system
> than anything libraries have achieved. This is something we've been
> working on for decades.
> 
> We are getting beat at our own game on our home turf, and beaten
> badly. It's embarrassing.

I think it's worth noting that Amazon has at least a few fundamental 
advantages regarding book-information search and retreival:

- Practically everything in their book catalog has an ISBN, and 
individual copies are essentially fungible (multiple copies are then an 
inventory problem). Neither of these is true for a large subset of 
library holdings.

- Amazon is operating in an environment where simplicity trumps nearly 
all other considerations. While the result is much more than 'good 
enough' for the purpose (consumer self-service), I doubt that any search 
system that lacked even boolean operators would be acceptable to LIS 
professionals.

The latter point in particular is worth noting. Amazon as an application 
has many powerful features, but almost none of them are 'power-user' 
features, which is where (for the most part) LIS R&D is focused and the 
resulting UIs reflect this.

- Michael Bernstein


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