Re: a possible application of Faceted Classification

Umesh;
 
One possible approach that is supported by the use of facets is to separate  
the objects you are trying to manage (users, products, environments, etc.) 
into  four main groups: 
 
Audience - external entities that are going to make use of products  and 
information.
Products - internal entities, services, and resources that produce  
marketable goods.
Information - internal entities, services, and resources that create  and 
manage content and data.
Delivery - internal entities, services, and resources that are responsible  
for the conversion, packaging, and distribution of Product and Information  
entities.
 
All four groups could be then subdivided into six categories: 
 
Agents (people and machines)
Resources (material used by agents)
Roles (functions, disciplines, objectives)
Tasks (how objectives are achieved)
Locations (where resources and agents can be found)
States (time-oriented conditions)
 
There is another step in the classification that involves attaching  
orthogonal properties to each entity in the group, but that exercise - seeing  how it 
usually is industry specific - is left to you.
 
Once you have all of these entities sorted out, you can begin to create  
relationships between them that will fully describe specialized audiences (say a  
new user of product X in a web delivery space) or specialized product  
information (product X expert user guide) etc.
 
Consultation with various stakeholders will reveal many different but  
manageable combinations. With these single entities (like words) and rules for  
creating relationships between and among the words (phrase syntax) you can  create 
persistent, meaningful 'views' of any combination. For example, a product  
view might be faceted by the type of user or by the user environment - or by the 
 user's role(s). 
 
In other words, once you have identified all of the working parts and  
depending on what properties you assign to each entity,  you should be able  to 
create environments in which your user profiles for product X on the web for  
example, will give your designers a sense of why the user is there, what their  
level of expertise is, and how they go about getting their jibs done.
 
Hope this helps a bit.
 
John O'Gorman
 


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