Re: Empirical evaluation of information graphics? pt 1

Hello Will, Karel, and Café Denizens,

Will, I haven't done research in this area, but I think it is very  
important. I asked some of my friends about this question and they  
came up with a few examples that show significant effects of  
particular data displays on enabling decision making.

A friend of mine works for Becton Dickinson in the area of making  
usable blood glucose meters. She asked some of the self proclaimed  
"data display geeks" about Will Stahl-Timmins' email. Yesterday I sent  
a response to the Café with a few references that might be of  
interest; however, my message bounced because it was too long. I will  
now resend it by cutting the message into two. Below find some refs  
and the next gives 4 references with attached abstracts. Perhaps they  
will be of some use. [Sorry for the length of this message folks.]

Will, you might consider the work of Barbara Mirel. She has been  
studying how people make decisions by modeling their data visually.  
Most of her recent work has been in the medical domain so it may be of  
use. Here are some of her refs:

Barbara Mirel, Leif Allmendinger
Visualizing complexity:Getting from here to there in ill-defined  
problem landscapes
2004 IIID Expert Forum for Knowledge Presentation (this later appeared  
in Mirel, Barbara and Leif Allmendinger 2004. “Visualizing complexity:  
Getting from here to there in ill-defined problem landscapes”.  
Information Design Journal + Document Design 12:2, 141–151.)

Interaction Design for Complex Problem Solving: Developing Useful and  
Usable Software (Interactive Technologies) by Barbara Mirel (Paperback  
- Sep 2003)

Barbara Mirel, Peter Goldsmith, Richard Brath, Brian Cort: Visual  
analytics for model-based policy analysis: exploring rapid changes in  
commodities markets. DG.O 2007: 312-313
2003

Barbara Mirel: General hospital: modeling complex problem solving in  
complex work system. SIGDOC 2003: 60-67

Barbara Mirel: Complex queries in information visualizations:  
distributing instruction across documentation and interfaces. SIGDOC  
1999: 1-8

Good luck Will from all of us in the information design community!  We  
need more people to study these issues.

kind regards,
karen

Karen Schriver
KSA Communication Design & Research, Inc.
33 Potomac Street
Oakmont, PA 15139
412.828.8791
[email protected]

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