accessible font research

Hi

I am working on a small project with a local council with regard to the
accessibility and readability of their corporate font. They currently use
Trebuchet but have been criticised by a local disability organisation for
doing this. They say it is not accessible. As a result they have engaged
my services to explore and gain opinions from others about the general
accessibility of Trebuchet in comparison to other (mainly) system fonts.
They are willing to consider moving to a new font but would prefer this to
be a system font so that everyone in the organisation can access it. I
have conducted some primary consultations via telephone and email
opinion-based research. Before I send out mockups of fonts chosen to trial
with selected user groups - these have been selected to cover a range of
impairment, age and other audiences - I would like to ask the following:

i) what people think about Trebuchet with regard to accessibility
ii) current preferred fonts re: accessibility. NB They are also looking
for a font which has a good range of weights and a good xy height
difference so please take this into consideration
iii) ideas on user testing to gain feedback - we are planning to send each
user group a selection of fonts using the same text to ask them which they
prefer and why. Has anyone carried out anything similar and if so do you
have any advice on how to structure/phrase the questions?

All comments/feedback gratefully received.

With thanks

Katie Grant
Raincharm Communications
www.raincharm.co.uk
07971 909007


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