Re: Learning more from harder-to-read fonts?
Rob Waller <[email protected]> Mon, 6 Jun 2011 10:20:42 +0100
| Newsgroups | gmane.comp.infodesign.general |
|---|---|
| Message-ID | <[email protected]> |
I mis-typed just now - the tax form wants to know if you are 'resident', 'o= rdinarily resident' or 'domiciled'. We had a cat once you might have asked = that of. Rob On 6 Jun 2011, at 01:11, Deborah Taylor-Pearce wrote: > Jorge wrote: > = >> If I were to design hospital >> forms that are difficult to >> fill up, maybe people will >> pay more attention, but at >> the end of the day they will >> be exhausted. > = > But this is an entirely different genre, no? > = > Most hospital forms are usually intended for record-keeping or some = > other administrative purpose. > = > That doesn't mean we can't learn from them, but I don't think we often = > do ... nor would this be their primary purpose. > = > So, I wouldn't think the study's authors -- who, for the most part, = > are careful not to make extravagant claims about the = > "generalizability" of their findings -- would recommend designing = > hospital forms in Haettenschweiler. > = > (And speaking of hospital forms, there was an amusing segment a few = > weeks ago on U.S. Public Radio's _Marketplace_ about the unintended = > consequences of "disfluent" medical communications: > = > originally aired on _Marketplace_, Thursday, May 12, 2011 > "What's in a drug name?" > = > http://marketplace.publicradio.org/display/web/2011/05/12/pm-whats-in-a-d= rug-name/ > = > I particularly liked the comment by respondent Tom Goodenow (below the = > transcript, towards the bottom of the page): > = > "(In order to minimize errors by the filling pharmacist and > avoid confusion by patients, physicians are taught in medical > school to indicate on the instructions line of the > prescription the condition for which a drug is being > prescribed; but few doctors take the time or make the effort > to do this.)" > = > And I doubt that switching over to Comic Sans is going to motivate = > prescription-writing doctors any better, or enable "deeper processing" = > by pharmacists.... ;-) > = > = >> However, one of the basic >> premises is that people not >> involved in a test, but >> freely able to choose to >> read or not to read, give >> up reading quite easily if >> the text does not appear >> easy to read. > = > I agree. And this brings us to what I consider to be the all-important = > question of student/reader motivation. > = > Only Study 2 looked at motivation: > = > "After the units were completed and exams were taken, > a four-question survey was administered to test whether > disfluency affected motivational factors. Students were > asked to rate their responses to the following questions > on a scale of 1=965: 'How difficult do you find the material > in this class?' (1 =3D 'very easy', 5 =3D 'very difficult'), 'How > do you feel about the material covered in class?' (1 =3D 'I like > it very little', 5 =3D 'I like it very much'), 'How frequently > do you feel confused or lost during class?' (1 =3D 'never', 5 =3D > 'all the time'), and 'How likely are you to take classes on > this material in college?' (1 =3D 'very unlikely', 5 =3D 'very > likely')." > = > with the interesting result that > = > "Therefore, the survey did not reveal any liking or > motivational differences based on fluency." > = > I'm willing to accept the authors' finding on this, even though I'm = > not convinced that this particular set of questions actually measures = > student motivation. > = > But even if we assume that it does, I still question how = > "generalizable" the authors' finding about "font manipulations" = > actually is > = > "That said, fluency interventions are extremely cost- > effective, and font manipulations could be easily integrated > into new printed and electronic educational materials at > no additional cost to teachers, school systems, or > distributors. Moreover, fluency interventions do not require > curriculum reform or interfere with teachers=92 classroom > management or teaching styles." > = > and > = > "Fluency demonstrates how [small interventions] have the > potential to make big improvements in the performance of our > students and education system as a whole." > = > given that the student population for Study 2 was unusually motivated = > to begin with: > = > "Two hundred and twenty-two high school students (ages 15=9618) > from a public school in Chesterland, Ohio participated in the > study. This school accommodates approximately 930 students > from grades 9=9612 and reported a 98.6% graduation rate (90% > continue onto further education) and 95% attendance rate in > 2008. Ninety-eight percent of students self-identify as > White." > = > (I don't claim to know about the rest of the U.S., but such graduation = > rates would be quite extraordinary for the state of California.) > = > Adult readers I know (both young and old) who have trouble reading -- = > i.e., who are "disfluent" to begin with -- do not need further = > impediments, when they're trying to learn-by-reading, in order to = > stimulate "deeper processing". > = > The study authors also warn about this: > = > "Moreover, less motivated or able students from less > successful schools might be more inclined to give up on the > material rather than persist and encode it more deeply (c.f. > McNamara, Kintsch, Butler-Songer, & Kintsch, 1996). Thus, > further research is advisable before widespread > implementation of disfluency interventions." > = > Indeed, my own experience reading thousands of pages of 16th-century = > English text -- printed with minimal leading in densely-set = > Blackletter which has degraded over the centuries into its own style = > of grunge type, complete with print show-through and staining -- = > convinces me that even the most motivated reader can be all too easily = > distracted from real learning -- deep or otherwise -- by a difficult = > presentation. > = > Admittedly, I don't think the authors are recommending 100% immersion = > like this. Among their conclusions: > = > "It is important to ascertain the point at which material is > no longer disfluent, but instead illegible, or otherwise > unnecessarily difficult to the point that it hinders > learning. It seems possible that the influence of disfluency > on retention follows a U-shaped curve, and the exact > parameters of this function remain to be determined. With > this in mind, the most effective disfluency manipulations > would likely be those that are within the bounds of the > normal variation of fonts and materials that could reasonably > appear in a classroom." > = > Not sure that I know what this means, though (nor how we test for it), = > especially since both studies described here focused on relatively = > *short* texts (PowerPoint presentations and teacher handouts). > = > = > Rather than introducing more "superficial changes to learning = > materials" in order to encourage "deeper processing", I personally = > favor using rhetorically-appropriate and substantive, content-based = > cognitive triggers. > = > The best teaching, it seems to me, challenges us to learn by exposing = > us to strange & unfamiliar ideas and ways of thinking/seeing that = > stimulate our human curiosity. > = > Relying on typographic nudges that may or may not promote the = > life-long habits of collaborative inquiry & learning we're all going = > to need in order to thrive in the 21st century is not, IMO, an = > adequate substitute ... no matter how cost-effective it may be. > = > Deborah > _____ > = > Deborah Taylor-Pearce > [email protected] > ___________________________________________________________________ > = > Use the following address to post a message to all subscribers: = > [email protected] > = > To subscribe, unsubscribe or change your options, visit: > http://list.InformationDesign.org/mailman/listinfo/infodesign-cafe > = > For all Information Design matters: > http://InformationDesign.org > = > Problems? Write to: > [email protected] > ___________________________________________________________________ ___________________________________________________________________ Use the following address to post a message to all subscribers: = [email protected] To subscribe, unsubscribe or change your options, visit: http://list.InformationDesign.org/mailman/listinfo/infodesign-cafe For all Information Design matters: http://InformationDesign.org Problems? Write to: [email protected] ___________________________________________________________________