Re: ForgottenPasswordPortlet Problem
Drazen Kozic <[email protected]> Sat, 11 Jan 2014 08:00:41 +0100
| Newsgroups | gmane.comp.jakarta.jetspeed.user |
|---|---|
| Message-ID | <[email protected]> |
Mail server availability is the very first thing we checked. telnet 95.140.120.85 25 Trying 95.140.120.85... Connected to mail.asw.eu (95.140.120.85). Escape character is '^]'. 220 mail.asw.eu ESMTP Postfix According to response above we concluded that mail server is responsive. You mention ssh as the way to check host. Can you give me a hint? Also, we tried to find anything suspicious in mail server logs. Nothing found there. As I said in my initial post, on that portal we have portlet application that sends e-mails thru the same email server. No problems at all. On 10.01.2014 21:39 PM, David S Taylor wrote: > I could reproduce it, by entering your email address into the > Forgotten password field. And you are right, it hangs for 20 seconds > or so. I think your mail server is not accessible from your jetspeed > server. Try sshing to the host running jetspeed, and telnet to the > mail server > > telnet 95.140.120.85 <tel:95.140.120.85> 25 > > > > > > On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic <[email protected] > <mailto:[email protected]>> wrote: > > Regarding reproducing problem, the portal is available at > http://asw.eu/jetspeed/portal/, so you can play with it. > > On 10.01.2014 17:47, David S Taylor wrote: >> Seems the stack trace is not logged, so there will be nothing in >> the log files. (I"ll fix that in trunk) Its getting the exception >> down in Spring Frameworks Mail Sender. Im wondering if maybe the >> "to" field is not filled out. Can you try to reproduce it using a >> test account? Also, make sure your send mail server is running >> and operational (you said there was a 15 second time out) >> >> -- >> David S Taylor >> CEO, Bluesunrise >> 707 529-9194 >> [email protected] <mailto:[email protected]> >> >> >> >> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic >> <[email protected] <mailto:[email protected]>> wrote: >> >> Hi David, >> >> Thanks for quick response. >> I already searched for stack trace in catalina.out, >> jetspeed.log and other log files in logs folder, but could >> not find anything. On the screen, user just got message in >> portlet window: >> >> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >> >> I forgot to mention: we are using Jestspeed 2.2.1. >> >> >> >> On 10.01.2014 14:59 PM, David Sean Taylor wrote: >>> Could you send the full stack trace... >>> >>>> On Jan 10, 2014, at 1:20 AM, Drazen Kozic<[email protected]> <mailto:[email protected]> wrote: >>>> >>>> Hi, >>>> >>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it. >>>> Now, we are facing with ForgottenPasswordProblem. >>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message: >>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>>> >>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems. >>>> >>>> Any help is appreciated. >>>> >>>> Environment: >>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga) >>>> >>>> java version "1.6.0_20" >>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02) >>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode) >>>> >>>> override.properties >>>> #------------------------------------------------------------------------- >>>> # E M A I L >>>> #------------------------------------------------------------------------- >>>> # email of the system administrator >>>> email.admin [email protected] <mailto:[email protected]> >>>> # email of the system manager >>>> email.manager [email protected] <mailto:[email protected]> >>>> # email user info attribute (non standard) >>>> email.userinfo.attribute = user.email >>>> # smtp email server address >>>> email.smtp.server.address=95.140.120.85 <tel:95.140.120.85> >>>> # smtp email server user name >>>> email.smtp.user.name <http://email.smtp.user.name>= >>>> # smtp email server user password >>>> email.smtp.user.password= >>>> #mail.smtp.auth >>>> email.smtp.auth=false >>>> >>>> >>>> >>>> >>>> >>>> --------------------------------------------------------------------- >>>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>>> >>> --------------------------------------------------------------------- >>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>> >> >> -- >> *Drazen KoziÌ* >> Razvoj softverskih proizvoda >> Rukovodilac tima >> -------------------------------------- >> >> *ASW Inženjering d.o.o.* >> Takovska 45a >> 11000 Beograd, Srbija >> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >> E-mail: [email protected] <mailto:[email protected]> >> www.asw.eu <http://www.asw.eu/> >> --------------------------------------- >> >> > > -- > *Dražen KoziÌ* > Razvoj softverskih proizvoda > Rukovodilac tima > -------------------------------------- > > *ASW Inženjering d.o.o.* > Takovska 45a > 11000 Beograd, Srbija > Tel: +381 11 2071 400 > Fax: +381 11 2071 409 > E-mail: [email protected] <mailto:[email protected]> > www.asw.eu <http://www.asw.eu/> > --------------------------------------- > > -- *Drazen KoziÌ* Razvoj softverskih proizvoda Rukovodilac tima -------------------------------------- *ASW Inženjering d.o.o.* Takovska 45a 11000 Beograd, Srbija Tel: +381 11 2071 400 Fax: +381 11 2071 409 E-mail: [email protected] www.asw.eu <http://www.asw.eu/> ---------------------------------------