Re: ForgottenPasswordPortlet Problem
Drazen Kozic <[email protected]> Wed, 15 Jan 2014 07:34:52 +0100
| Newsgroups | gmane.comp.jakarta.jetspeed.user |
|---|---|
| Message-ID | <[email protected]> |
Yes, we are running Jetspeed on linux server. I checked availability of port 25 on 95.140.120.85 from that linux server. Everything seems fine. From Jetspeed linux server I did: telnet 95.140.120.85 25 Trying 95.140.120.85... Connected to mail.asw.eu (95.140.120.85). Escape character is '^]'. 220 mail.asw.eu ESMTP Postfix On 11.01.2014 17:44 PM, David S Taylor wrote: > > You mention ssh as the way to check host. Can you give me a hint? > > Just ssh out to the machine where Jetspeed is runnng, and type the > telnet command > > Are you running Jetspeed on a Linux server? I am saying that port 25 > on 95.140.120.85 may be blocked to the Jetspeed server, but not to the > computer where you typed telnet command from in the example above > > > -- > David S Taylor > CEO, Bluesunrise > 707 529-9194 > [email protected] <mailto:[email protected]> > > > > On Fri, Jan 10, 2014 at 11:00 PM, Drazen Kozic <[email protected] > <mailto:[email protected]>> wrote: > > Mail server availability is the very first thing we checked. > > telnet 95.140.120.85 <tel:95.140.120.85> 25 > Trying 95.140.120.85 <tel:95.140.120.85>... > Connected to mail.asw.eu <http://mail.asw.eu> (95.140.120.85 > <tel:%2895.140.120.85>). > Escape character is '^]'. > 220 mail.asw.eu <http://mail.asw.eu> ESMTP Postfix > > According to response above we concluded that mail server is > responsive. You mention ssh as the way to check host. Can you give > me a hint? > Also, we tried to find anything suspicious in mail server logs. > Nothing found there. > As I said in my initial post, on that portal we have portlet > application that sends e-mails thru the same email server. No > problems at all. > > > > On 10.01.2014 21:39 PM, David S Taylor wrote: >> I could reproduce it, by entering your email address into the >> Forgotten password field. And you are right, it hangs for 20 >> seconds or so. I think your mail server is not accessible from >> your jetspeed server. Try sshing to the host running jetspeed, >> and telnet to the mail server >> >> telnet 95.140.120.85 <tel:95.140.120.85> 25 >> >> >> >> >> >> On Fri, Jan 10, 2014 at 12:18 PM, Drazen Kozic >> <[email protected] <mailto:[email protected]>> wrote: >> >> Regarding reproducing problem, the portal is available at >> http://asw.eu/jetspeed/portal/, so you can play with it. >> >> On 10.01.2014 17:47, David S Taylor wrote: >>> Seems the stack trace is not logged, so there will be >>> nothing in the log files. (I"ll fix that in trunk) Its >>> getting the exception down in Spring Frameworks Mail Sender. >>> Im wondering if maybe the "to" field is not filled out. Can >>> you try to reproduce it using a test account? Also, make >>> sure your send mail server is running and operational (you >>> said there was a 15 second time out) >>> >>> -- >>> David S Taylor >>> CEO, Bluesunrise >>> 707 529-9194 >>> [email protected] <mailto:[email protected]> >>> >>> >>> >>> On Fri, Jan 10, 2014 at 6:42 AM, Drazen Kozic >>> <[email protected] <mailto:[email protected]>> wrote: >>> >>> Hi David, >>> >>> Thanks for quick response. >>> I already searched for stack trace in catalina.out, >>> jetspeed.log and other log files in logs folder, but >>> could not find anything. On the screen, user just got >>> message in portlet window: >>> >>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>> >>> I forgot to mention: we are using Jestspeed 2.2.1. >>> >>> >>> >>> On 10.01.2014 14:59 PM, David Sean Taylor wrote: >>>> Could you send the full stack trace... >>>> >>>>> On Jan 10, 2014, at 1:20 AM, Drazen Kozic<[email protected]> <mailto:[email protected]> wrote: >>>>> >>>>> Hi, >>>>> >>>>> I have installed several instances of Jetspeed 2.2.1 without any problem. So, I am very familiar with it. >>>>> Now, we are facing with ForgottenPasswordProblem. >>>>> When the user clicks on Request New Password button, after delay of 10-15 seconds, he receives following message: >>>>> [Failed to send password:java.lang.ArrayIndexOutOfBoundsException] >>>>> >>>>> We think, that problem is not related to network, firewall, SMTP and similar. On that Jetspeed instance we have portlet application that sends emails without any problems. >>>>> >>>>> Any help is appreciated. >>>>> >>>>> Environment: >>>>> OS: Red Hat Enterprise Linux Server release 5.4 (Tikanga) >>>>> >>>>> java version "1.6.0_20" >>>>> Java(TM) SE Runtime Environment (build 1.6.0_20-b02) >>>>> Java HotSpot(TM) 64-Bit Server VM (build 16.3-b01, mixed mode) >>>>> >>>>> override.properties >>>>> #------------------------------------------------------------------------- >>>>> # E M A I L >>>>> #------------------------------------------------------------------------- >>>>> # email of the system administrator >>>>> email.admin [email protected] <mailto:[email protected]> >>>>> # email of the system manager >>>>> email.manager [email protected] <mailto:[email protected]> >>>>> # email user info attribute (non standard) >>>>> email.userinfo.attribute = user.email >>>>> # smtp email server address >>>>> email.smtp.server.address=95.140.120.85 <tel:95.140.120.85> >>>>> # smtp email server user name >>>>> email.smtp.user.name <http://email.smtp.user.name>= >>>>> # smtp email server user password >>>>> email.smtp.user.password= >>>>> #mail.smtp.auth >>>>> email.smtp.auth=false >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> --------------------------------------------------------------------- >>>>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>>>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>>>> >>>> --------------------------------------------------------------------- >>>> To unsubscribe, e-mail:[email protected] <mailto:[email protected]> >>>> For additional commands, e-mail:[email protected] <mailto:[email protected]> >>>> >>> >>> -- >>> *Drazen KoziÌ* >>> Razvoj softverskih proizvoda >>> Rukovodilac tima >>> -------------------------------------- >>> >>> *ASW Inženjering d.o.o.* >>> Takovska 45a >>> 11000 Beograd, Srbija >>> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >>> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >>> E-mail: [email protected] <mailto:[email protected]> >>> www.asw.eu <http://www.asw.eu/> >>> --------------------------------------- >>> >>> >> >> -- >> *Dražen KoziÌ* >> Razvoj softverskih proizvoda >> Rukovodilac tima >> -------------------------------------- >> >> *ASW Inženjering d.o.o.* >> Takovska 45a >> 11000 Beograd, Srbija >> Tel: +381 11 2071 400 <tel:%2B381%2011%202071%20400> >> Fax: +381 11 2071 409 <tel:%2B381%2011%202071%20409> >> E-mail: [email protected] <mailto:[email protected]> >> www.asw.eu <http://www.asw.eu/> >> --------------------------------------- >> >> > > -- > *Drazen KoziÌ* > Razvoj softverskih proizvoda > Rukovodilac tima > -------------------------------------- > > *ASW Inženjering d.o.o.* > Takovska 45a > 11000 Beograd, Srbija > Tel: +381 11 2071 400 > Fax: +381 11 2071 409 > E-mail: [email protected] <mailto:[email protected]> > www.asw.eu <http://www.asw.eu/> > --------------------------------------- > > -- *Drazen KoziÌ* Razvoj softverskih proizvoda Rukovodilac tima -------------------------------------- *ASW Inženjering d.o.o.* Takovska 45a 11000 Beograd, Srbija Tel: +381 11 2071 400 Fax: +381 11 2071 409 E-mail: [email protected] www.asw.eu <http://www.asw.eu/> ---------------------------------------