Delayed Assignments in mulit-server environment?

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I am using Together Workflow Server 3.1-2 in a multi-server environment with
a JSP client front end similar to the JSP client example. I really hope that
someone can help me with this, because it's a production problem that I need
to resolve pretty quickly.

I am having users report that sometimes their workflow assignments are being
delayed for up to a day. For example user, Joe, creates a new workflow
process, accepts the activity and then completes the assignment. In our XPDL
workflow, the process is supposed to generate an activity for user Nancy
next for approval. However, Nancy doesn't see her new assignment until the
next day, even though she tries multiple times to refresh her list of
assignments (i.e., sConn.getResourceObject().get_sequence_work_item(0);)

Has anyone seen this before? I also see this when work is done in either the
JSP client webapp or admin swing app, that the other application cannot see
what was done until I restart the admin app or tomcat for the JSP client
webapp. Is this a cache issue?

Thanks in advance (if anyone responds)

Todd Kofford
[email protected]
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