I have an open Issue with no Workflow Buttons - how is this possible?

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Newsgroups gmane.comp.java.jira.user
Message-ID <16699417.295931308952395283.JavaMail.j2ee_forums.atlassian.com@atlassian12.managed.contegix.com> 
Hi Everyone - I have a few client tickets sitting in my system that I can not close. There are no workflow buttons.

See attached screenshot. The issue type is a Request with a minor critical level. I created a new duplicate bug and it had all of the workflow buttons and the ability to close and so forth. 

Has this ever happened to anyone? If so, do you know how?
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Post by edusik - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=54971
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