Re: some background on bugfixing in NetBeans

Jiří Kovalský <[email protected]> Sun, 25 Sep 2011 21:16:05 +0200
Newsgroups gmane.comp.java.netbeans.general
Message-ID <[email protected]>
John, regarding the priority description does the following Wiki help?

http://wiki.netbeans.org/BugPriorityGuidelines

-Jirka

Dne 25.9.2011 19:16, John Yeary napsal(a):

> Hello All,
>
> The email is well written. There are some additional items which Tom
> Wheeler mentions which may be worth adding. A better explanation of the
> priorities would be very beneficial. I also like the wording around
> making the life of the engineer easier. I think providing as much detail
> as possible about an issue, or enhancement helps determine fixes, or
> priorities.
>
> John
>
> On Sat, Sep 24, 2011 at 12:34 PM, Tom Wheeler <[email protected]
> <mailto:[email protected]>> wrote:
>
>     I want to amplify a few points from John's message:
>
>       - Issues that describe the problem well get more attention
>       - Issues that come with a patch of good quality get even more
>     attention
>
>     In other words, I have found by making life easier for the NetBeans
>     engineer who will ultimately push the change to production (because
>     I've described specifically how to reproduce the problem and submitted
>     a patch to fix it), the issue is more likely to get fixed.
>
>     However, there are bugfixes and there are enhancements. Both are
>     tracked in the same system (IssueZilla).  I think one continued area
>     of frustration is that the process for which features are chosen for a
>     particular NetBeans release is totally opaque to the community (i.e.
>     anyone not working for Oracle).
>
>     For example, I don't think anyone understands what effect, if any,
>     voting for an issue in IssueZilla has.  I also don't really know how
>     to set the priority for an issue.  IIRC, there used to be a nice set
>     of criteria in IssueZilla, like P1="severe problem with no known
>     workaround" and P5="minor cosmetic problem".  Now there's just a
>     rather unhelpful explanation "... available priorities range from P1
>     (most important) to P5 (least important)."
>
>     Finally, in the days since the NetBeans Governance Board meeting that
>     led to this discussion, I've found a Web site written by a former
>     developer relations person from Google:
>
>     http://www.developer-support-handbook.org/
>
>     and would *strongly* recommend that anyone interested in improving
>     processes related to NetBeans read it.  The section on "Issue
>     Tracking" is particularly relevant to this discussion.
>
>     I'd simply add that the advice it gives could be improved by making it
>     more relevant to an open source project, where there is at least the
>     theoretical possibility that a community member could participate in
>     triage meetings, help develop a product roadmap or fix an issue on
>     his/her own.  Being a member of an open source project comes with both
>     rights and responsibilities.
>
>
>     On Fri, Sep 23, 2011 at 4:54 PM, John Ceccarelli
>     <[email protected]
>     <mailto:[email protected]>> wrote:
>      > Hi folks,
>      >
>      > I know there has been some discussion about bugs and some people
>     expressed
>      > frustration that bugs were not being evaluated quickly enough by
>     the NB
>      > team. I put together this email just so that the community can
>     understand
>      > what's happening behind the scenes when a bug lays open without
>     comment for
>      > a long time and what you can do to help. Your feedback is welcome.
>      >...
>
>
>     --
>     Tom Wheeler
>     http://www.tomwheeler.com/
>
>
>
>
> --
> John Yeary
> --
> http://javaevangelist.blogspot.com
> http://www.johnyeary.com
> *@jyeary*
>
> "Far better it is to dare mighty things, to win glorious triumphs, even
> though checkered by failure, than to take rank with those poor spirits
> who neither enjoy much nor suffer much, because they live in the gray
> twilight that knows not victory nor defeat."
> -- Theodore Roosevelt