Re: UI changes in reporting of exceptions

Jesse Glick <[email protected]>
Newsgroups gmane.comp.java.netbeans.user-interface
Organization Sun Microsystems / NetBeans
Message-ID <[email protected]>
Jindrich Sedek wrote:
> http://www.netbeans.org/source/browse/*checkout*/logger/uihandler/src/org/netbeans/modules/uihandler/api/doc-files/ui.html 
> http://wiki.netbeans.org/wiki/view/ReportExceptionProject

IMHO: keep it very, very simple for the user. Do not require them to 
register on netbeans.org or you will lose most of the potential reports. 
Do not make them wait while you look for duplicates; duplicates can be 
detected using a database query later. Do not even ask them for 
component and subcomponent; if it's a stack trace, we can get that 
information ourselves.

And do not bother asking "what were you doing?" - they were using the 
IDE, and it broke. If the stack trace does not include enough 
information to diagnose and maybe fix the problem, it is the developer's 
responsibility to include information assert statements earlier in the 
source, attach information about the problematic content, etc. - then 
someone using a later version of the IDE who has the same problem will 
produce a more useful stack trace.

-J.

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