Re: UI changes in reporting of exceptions

Marian Mirilovic <[email protected]>
Newsgroups gmane.comp.java.netbeans.user-interface
Message-ID <[email protected]>
Petr,

Petr Blaha wrote:
>> - component/subcomponent
> We have the list of all component/subcomonent from IZ in server. The 
> module downloads these info and save this in user dir and update combo 
> boxes.

Ok, what if the user will download a new module ? Some modules are hard 
to map to the source code, how do you want to do that ?

> simplified reporting exceptions for external users. Of course, this will 
> require some effort in QE where the reports must be mapped for IZ issues 
> manually. We are working on some tools that could simplify this step.

Thanks for info, let's answer another set of my questions :

- Do you need user's account ?
If yes we'll probably miss a lot off reports, if not we'll miss an 
important information-how often could user get into this troubles.

- User reported problem, so what would be the feedback to him/her ?

- What informations you plan to send to DB ?
I expect exception-stacktrace, IDE info(version/build), JDK info, OS 
info, what else ? What about UI gestures ? HW ? Installed modules ? 
Addon Packs ? Do you want to send message.log file ? Installed servers ? 
Installed DBs ?

- You said "some tools that could simplify this step" so what are you 
going to simplify ? The way user reports the exception, or the way 
somebody will work with data and map them into IZ ?

- How do you want express the fact that exception was reported by 
certain number of users ? On different platforms, JDKs, in different 
situations ?

>> If we already have answers for these questions, we could much better 
>> fit the dialog into the appropriate UI ;)


*Marian
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