RE: Some informations about scarab
John Murray <[email protected]> Wed, 11 Feb 2009 09:27:07 -0000
| Newsgroups | gmane.comp.java.scarab.user |
|---|---|
| Message-ID | <[email protected]> |
AFAIK Scarab doesn't currently support opening and updating issues via email. I use OTRS (www.otrs.org) for this. John Riccardo Michele Filippone wrote: > > Hello, I need some informations about scarab... > > I need a Trouble ticket system that support this features: > > - Automatically creation of ticket by email (user send email > to a specific email address and scarab create ticket) > > - automatically assignment of ticket based on sender (or > based on group) > > Thanks for your future reply, and sorry for my english ------------------------------------------------------ http://scarab.tigris.org/ds/viewMessage.do?dsForumId=456&dsMessageId=1138204 To unsubscribe from this discussion, e-mail: [[email protected]].