RE: is scarab at its end of lifetime ?

We are also using Scarab actively and are concerned about the support aspect. 

It's a great tool but we need a way forwards or we'll have to migrate off.

Thanks,
Garry


> Our development group and much of our company uses Scarab for software
> change management.  We have 361 active users with > 3.2M rows of data in
> the Scarab tables.  We're on our third year of Scarab/Subversion use and
> integration. 
> 
> My main concern with continued use of Scarab is lack of support.
> Understandably, this is open source.  We've received no response to
> several inquiries on problems we've encountered using Scarab that we
> have been unable to resolve.  We've had to create cron jobs to resolve
> (hack) the issues (one of which is a Java exception) on the fly.
> Likewise, we've attempted to make contributions with no response to our
> inquiries.  
> 
> Otherwise, it meets our needs.  Though I have been thinking about moving
> to JIRA for the support aspect.
> 
> My two cents.
> 
> David
> 
> -----Original Message-----
> From: Jorge Uriarte [mailto:jorge dot uriarte at omelas dot net] 
> Sent: Thursday, May 28, 2009 4:21 PM
> To: users at scarab dot tigris dot org
> Subject: Re: is scarab at its end of lifetime ?
> 
> Hi; though I'm not currently relying on Scarab directly in my company, I
> still consider it a solid option for integrating issue management, and
> it's definitively part of our toolbox with our clients.
> 
> It's quite stable, even though it's not the easiest one to install
> (neither the worst, by far!).
> And its only problem might be kind of a lack of sex-appeal given its
> stable nature. No breaking new features, no buzztechnology, no need for
> it if you ask me :)
> 
> The quest for 2.0 was (IMHO) doomed because it was an exclusively
> technological effort, not driven by functional needs, and it's hard to
> recruit resources if you don't have an itch to scratch :)
> 
> So, trying you to make a long story short; there's a (small) community
> that appreciates the product. Efforts invested in adding features must
> be (as you do Hussayn) in a conscious way, respecting/improving the
> adaptability Scarab has always valued.
> 
> And you can always count on we the old guard to help you at least in
> finding the way to add the features that way :)
> 
> Hugs,
> 
> _
> Jorge Uriarte Aretxaga
> http://www.gailen.es
> http://www.linkedin.com/in/jorgeuriarte
> 
> 
> 
> On Tue, May 26, 2009 at 5:32 PM, Hussayn Dabbous
> <hussayn dot dabbous at saxess dot com> wrote:
> > Hi;
> >
> > I wonder, if scarab is still something needed in this world...
> > Is there a user comunity ?
> >
> > I am currently working on a few enhancements which i need for a life 
> > project. I originally planned to feedback everything into Scarab.
> >
> > But if it is not of any use any more, i maybe just create some fixes, 
> > which work for me and let scarab as it is and fade out development ?
> >
> > any opinions ?
> > hussayn
> > --
> > View this message in context: 
> > http://www.nabble.com/is-scarab-at-its-end-of-lifetime---tp23725597p23
> > 725597.html Sent from the Scarab - User mailing list archive at 
> > Nabble.com.
> >
> > ------------------------------------------------------
> > http://scarab.tigris.org/ds/viewMessage.do?dsForumId=456&dsMessageId=2
> > 353849
> >
> > To unsubscribe from this discussion, e-mail:
> [users-unsubscribe at scarab dot tigris dot org].
> >
> 
> ------------------------------------------------------
> http://scarab.tigris.org/ds/viewMessage.do?dsForumId=456&dsMessageId=235
> 6600
> 
> To unsubscribe from this discussion, e-mail:
> [users-unsubscribe at scarab dot tigris dot org].

------------------------------------------------------
http://scarab.tigris.org/ds/viewMessage.do?dsForumId=456&dsMessageId=2829668

To unsubscribe from this discussion, e-mail: [[email protected]].