Re: can i use jtapi for this problem

Użytkownik Elliot Otchet <[email protected]> napisał:
>Jacek,
>
>I\'ll add some more items into the mix.  Depending on the number of media
>streams you\'ll need to get to record the calls, the "soft" version of a
>product alone may not scale to meet your customer\'s needs.  It\'s been my
>experience that a single system can scale to support a small number of
>simultaneous media streams.  You\'ll also run into a higher than expected
>bandwidth utilization if your local laws require tone generation.  If that\'s
>the case, it means streams will be bi-directional chewing up even more
>bandwidth.  Bandwidth will be your biggest enemy.  On the PC side you can
>easily handle it.  On most PBXs you can\'t.  To solve that limitation, I\'ve
>found that multiple media streams are much better handled by job specific
>DSP boards (i.e. Dialogic) that tap or conference the phone lines.  This
>solution also works well ESPECIALLY for taxi companies that want to also
>record radio trunks (and to my knowledge, no radio system sold provides a
>JTAPI interface).
>

No, no - Only phone calls should be recording(mostly incoming). Radio transsmisions are completly different case. In fact we are preparing another system that should make voice transmission throgh radio redundant.

>If we\'re talking somewhere on the order of less than 25 lines, an

In fact we are talking about polish taxi corporation ;) Our biggest taxi enterprise (one and only) have 30 lines - and it isnt that I'm  working for.

>alternative for your customer might be low cost commercial products or
>Panasonic\'s own product that are out on the market for this niche.  The
>include the DSPs and integrate similar to how you would with a Dialogic
>board but at a very competitive price point.
>

Yes I'm aware of this. I'm  consider this version, but from successful implementation of  recording software depends my next orders from this client.


>If the PBX supports IP, this gets much easier to do with software.  Simply
>sniff all of the packets you want and then reassemble and use JTAPI to get
>the ancillary data around the recording (time, ANI/DNIS, etc).
>Unfortunately, TDM signaling isn\'t that easy.
>
>Best of luck.
>

Thanks

Jacek

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