Re: pick up call on CTI routepoint

Stephan Steiner <[email protected]>
Newsgroups gmane.comp.java.sun.jtapi
Message-ID <LISTSERV%[email protected]>
@Jan: Unfortunately that won't work for me. I have no problem with media
termination on a CTI Port, but it doesn't work with my scenarion:

1) incoming call to CTI device
2) CTI device calls phone A
3) CTI device calls phone B
4) Either phone A or B is picked up
5) the outoing call that was not picked up is enced
6) incoming call is answered and immediately transferred to the active call
to phone A / B

Or simply put, it's very much like a houtgroup with parallel ringing.

No phone type, not even a CTI port can perform that scenario. At point 3),
the call made to phone A is aborted, as CTI ports as well as physical phones
can only have one active outgoing call.

The JTAPI developer guide is quite clear on the fact that a CTI Routepoint
can terminate media (page 115 in the ccm 4.02 jtapi development guide).

My best guess is that I need to register for media termination, but the
CiscoRegistrationException I get makes no sense (message is empty), and the
exception I get when trying to answer the call when I do not register for
media termination is a bug in the JTAPI implementation.. it should
internally process the error and throw one of the 4 exceptions (perhaps a
MethotNotSupportedException with a message like "cannot terminate media
stream because the application did not register for media termination"). I
wonder if Mohan has some connections to the JTAPI team at Cisco..

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