transfer call from cti port to an terminal
Ana Soares <[email protected]> Tue, 27 Sep 2005 03:08:20 -0600
| Newsgroups | gmane.comp.java.sun.jtapi |
|---|---|
| Message-ID | <LISTSERV%[email protected]> |
Hi, I am having a problem with cti port.
I have an incoming call on a cti port and i want to make a pickupfromgroup
of that call to an other address.
But I have saw that this method is not suported by jtapi.
How can I do a tranfer of that call to that address?
What objects I have to use?
It works
TerminalConnection tc = term.getTerminalConnections()[0];
Connection con = tc.getConnection();
CallControlCall callControlCall = (CallControlCall)con.getCall();
CiscoTerminalConnection incomingTC = (CiscoTerminalConnection)tc;
incomingTC.answer();
callControlCall.setTransferEnable(true);
if(callControlCall.getState() == CallControlCall.ACTIVE){
if(tc.getState() == TerminalConnection.ACTIVE){
callControlCall.transfer(user.getExtension());
}
}
What I am doing wrong?
Can you help me?
Thank you
Ana
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