RouteAddress for Routed Call
MJ Bunkowske <[email protected]> Sat, 22 Oct 2005 09:10:32 -0500
| Newsgroups | gmane.comp.java.sun.jtapi |
|---|---|
| Message-ID | <[email protected]> |
Using JTAPI 1.2 with Cisco CallManager 3.3 (and 4.1). I'm monitoring the endpoint device of a routed call. Is there a way for the destination (endpoint) device to to get the Address of the device that routed the call (the RouteAddress)? For example: A client calls an 800 number connected to a route point. The route point routes that call to a destination device (the endpoint). The application gets a CallEv for the endpoint. From that event I can get the following information: Call.getCalledAddress() - returns the address of the monitored device. Call.getCallingAddress() - returns the address of the originator of the call (the client address). Call.getLastRedirectedAddress() - returns null I was expecting the called address to be the same as above, the calling address to be the RouteAddress (the 800 number in the example above), and the last redirected address to be the originating caller (the client). But that's not how it seems to work (at least Cisco's implementation). Is there something I'm missing? Do I need to monitor the route point as well? I tried a test monitoring the route point but I couldn't seem to get information related to where the call was being routed. RouteUsedEvent.getRouteUsed() looked promising but that method was never called during a routed call (only RouteEvent and RouteEndedEvent). Any comments/suggestions welcome. Thanks. _________________________________________________________________ On the road to retirement? Check out MSN Life Events for advice on how to get there! http://lifeevents.msn.com/category.aspx?cid=Retirement =========================================================================== To unsubscribe, send email to [email protected] and include in the body of the message "signoff JTAPI-INTEREST". For general help, send email to [email protected] and include in the body of the message "help".