connectPredictive drops connection directly after connection established

Hacim Bengali <[email protected]> Thu, 16 Nov 2006 06:56:54 -0700
Newsgroups gmane.comp.java.sun.jtapi
Message-ID <LISTSERV%[email protected]>
Hi,

I am trying to make a predictive call using
CallCenterCall#connectPredictive.

The calling party is an ACDAddress.
The following happens:
- the called party's phone is ringing
- when the called party connects (by picking up the phone) a terminal
associated with the ACDAddress rings but then the connection is immediately
dropped.

I would expect the terminal at the ACDAddress to ring until it is picked up.

The call is

connectPredictive(
  null,
  address,
  callee,
  Connection.CONNECTED,
  5, // max rings
  CallCenterCall.ANSWERING_TREATMENT_CONNECT,
  CallCenterCall.ENDPOINT_ANY)

I suppose this information is not enough to help but I don't know which more
information could be helpful. Please tell me and I will try to provide it.

Best regards
Hacim

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