PLEASE USE JAKARTA MAILING LISTS

"Howard M. Lewis Ship" <[email protected]> Mon, 24 Feb 2003 09:21:55 -0500
Newsgroups gmane.comp.java.tapestry.user,gmane.comp.java.tapestry.devel
Message-ID <001f01c2dc10$16dc77d0$6501a8c0@ALMIGHTYBEAST>
I no longer monitor the two SourceForge mailing lists.

Please subscribe to the Jakarta Mailing Lists:

[email protected]  -  For all questions about using =
Tapestry.
[email protected] - For Tapestry committers ONLY.

http://jakarta.apache.org/site/mail.html

Feel free to monitor the developer mailing list and even contribute if =
you
have something worthwhile to say.  We often discuss future directions =
for
Tapestry and are interested in comments by end-users who have deployed
Tapestry applications.  Active participation in this list is the first =
step
towards becoming a Tapestry committer.


People have begun to CONSISTENTLY misuse the mailing lists.

If you are having problems with your Tapestry application, don't =
understand
the documentation, need help ...please contact us on the user mailing =
list
([email protected]).  We want to help, to grow the =
community,
to fix anything broken in the framework.

As the volume of traffic on the mailing lists increase, "bad" messages =
are
going to get ignored!  If you have a problem and are seeking resolution =
it
is vitally important that you play by the rules:

1) Tapestry is free.  Nobody owes you anything. =20

Our desire to grow and support the community is great, but we're all
sacrificing family time, play time, time with our friends, spouses and =
kids
to contribute to the project ... so if we have a low level of =
frustration
for poorly written, undocumented help requests, so be it.

2) Do not e-mail individual team members! =20

Use the lists and only the lists.  Getting e-mail just pisses us off =
(well,
me anyway), and a spam filter may eat the message anyway.   We want to =
help,
but we're not your personally help desk.  In addition, questions and
responses need to be on the list to be archived, so that the NEXT person =
has
a resource before contacting the list.


3) Be polite.=20

Mark Fleury can get away with being an asshole (just once), but you =
can't.=20

4) Do your research. =20

There's a lot of Tapestry documentation.  Did you read it?  Did you look =
at
the code?  Did you use the debugger to step through problem areas?

5) Provide information. =20

You've seen the Tapestry Exception page.  Use it!  Messages like "My =
page
broke" are asking US to do YOUR work.  The first step is to =
cut-and-paste
the exception report into your mail.  All that information can be a very
precise description of the what and why of your problem.


Please read the following BEFORE posting a help request to the list:
http://216.239.53.100/search?q=3Dcache:Rx-raoTa3JUC:www.tuxedo.org/~esr/f=
aqs/s
mart-questions.html&hl=3Den&ie=3DUTF-8



--
Howard M. Lewis Ship
Creator, Tapestry: Java Web Components
http://jakarta.apache.org/proposals/tapestry



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