Re: The <whatever> developer syndrome

"Aaron J. Seigo" <[email protected]>
Newsgroups gmane.comp.kde.cafe
Message-ID <[email protected]>
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

On Thursday 09 October 2003 12:39, Andreas Pour wrote:
> The natural result is to lose interest in user feedback, unless someone
> wants to pay you to do it, since then you can at least rationalize, "I am
> putting up with this negativity b/c I have to".

anyone who has friends/family/acquaintences who work in tech support have 
probably heard almost that exact line many, many times over =)

> Exactly.  I can see a future where users complain to their service
> providers / distributors who then contribute bug patches to CVS. 

i'd even be happy with the service providers / distributors providing reports 
and/or filtered access to final results of conversation/interaction with 
users. just something to provide a buffer.

- -- 
Aaron J. Seigo
GPG Fingerprint: 8B8B 2209 0C6F 7C47 B1EA  EE75 D6B7 2EB1 A7F1 DB43
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.2.2-rc1-SuSE (GNU/Linux)

iD8DBQE/hbKq1rcusafx20MRAg22AJ9Bh+P/SaOgu/ucLvDmR/C8FM02jwCgkjfn
gos7budgKUCFvyljd1k7cQM=
=53Yg
-----END PGP SIGNATURE-----

Kde-cafe mailing list - [email protected]
http://ofb.biz/lists/listinfo.cgi/kde-cafe

DISCLAIMER: The views expressed on this mailinglist are the personal
opinions of the author and do not represent OfB.biz: Open for Business, KDE or the author's employer.
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.