https://bugs.kde.org/show_bug.cgi?id=524307
[email protected] changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |[email protected]
Status|REPORTED |NEEDSINFO
Resolution|--- |WAITINGFORINFO
--- Comment #1 from [email protected] ---
This may not be something we can fix in Krita, we can't modify the AMD driver.
So it's probably a good idea to contact their support about it, they would also
be able to say if you maybe did something else wrong, like install an incorrect
driver. Especially if you have a laptop, you often need special drivers from
the laptop manufacturer instead (or, more likely, be stuck with whatever driver
they built when the thing originally came out and then never gets updated.)
Error 126 means a DLL wasn't found, 87 basically means a programmer made an
error. For us to do anything more, we'd need more information.
1. What kind of device do you have? Like, is it a laptop or a desktop computer.
If it's a laptop, can you somehow figure out the make and model number? It
might have a sticker on it somewhere or it may be written on the invoice from
when you bought it.
2. What graphics card(s) are in the device? I think on modern versions of
Windows, you can press Ctrl + Shift + Esc to open task manager, go into the
Performance tab and then select the "GPU" options to see what you have. You may
have multiple ones.
3. What version are the AMD drivers that caused this issue? "Newest" or
"latest" isn't useful because AMD doesn't necessarily provide the same version
number in every region or for every card, so the actual numbers are needed.
4. And what did you actually do to make the error code change from 126 to 87?
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