define shortcuts in kmail 1.12.2 / quotation forwarding/replying

Hello,

I just upgraded from kde3.
I was used the shortcut r for reply opens a new email (to the former sender)
which already contains the whole text (or the in advance selected part) with
citation-marks.
Now it opens an empty e-mail (only Subject an To-adress are OK) and I don't find
a possibility to change that.
Also forwarding via shift+f (to get the forwarded message inline and not as
attachement) opens an empty message (only the subject is ok).

Both is very strange.

And: trying to configure the shortcuts I even don't find f and F (means shift+f)
for forwarding...
Also r, a, A for different replying-behaviors I don't find there.
But R (means shift+r) as reply without quoting.

So why do I get empty e-mails and why I cannot configure shortcuts for
everythings???